ENT Pathway Support Coordinator

We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy ENT Admin Team. This role will include preparing clinics, sitting clinic reception, and liaising with patients, clinicians and the rest of the ENT team., + To prep allocated consultant clinic notes.
+ Sit on the main clinic and report patient attendance.
+ Ensure all relevant information required for outpatient appointments is recorded and in the case notes.
+ To update any missing outcomes on report.
+ To attend in-service training meetings to ensure skills and knowledge are kept up-to-date and appropriate to post.
+ Any other duties commensurate with the role and service needs.

Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
+ high-quality care for all,
+ being a great place to work,
+ partnerships for impact, and
+ research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
+ we are compassionate,
+ we are proud,
+ we are inclusive, and
+ we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies, 1. Ensure accurate and timely processing of clinical and administrative correspondence.
2. Prioritise work in appropriate order to ensure work is completed within agreed targets times.
3. Clinic preparation specifically retrieval of notes, filing, tracking in and out.
4. Photocopying, filing, or any administrative duties as deemed necessary to support the patient journey.
5. To utilise the Track-IT system to update case note tracking.
6. To ensure all outcomes are recorded accurately both paper and electronic
7. To attend all mandatory training as required by the CMG/Trust

The right applicant will ideally have previous clerical and customer service experience. You should be enthusiastic, motivated and have excellent communication and organisational skills. You should be able to work well under pressure and have the ability to prioritise your own workload. You will be expected to use your initiative and discretion, have an enthusiasm for your work and an excellent 'team' working ethos which is essential for our service to succeed.

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.