Environmental ASB Enforcement Support Officer

Environmental ASB Enforcement Support Officer - Grade E

About the role….

An opportunity has arisen to be part of a new team tackling environmental anti-social behaviour and crime in Gateshead, including fly-tipping and waste issues, littering and graffiti. The team will investigate environmental ASB, visit affected areas, identify causes, those responsible and take action.

The role will involve supporting the investigation of environmental crime and ASB, visits and inspections, providing advice and support to those affected, writing statements, taking photographs, and gathering evidence. You will work with residents to identify support needs and liaise with others to make sure individuals have the support they need to resolve and prevent environmental anti-social behaviour. You will work with residents, landlords and businesses, other Council services and organisations outside of the Council to resolve problems. You will update information systems and help to evaluate impact.

Please take a look at the full job profile. It's important that you read it in full and check that you meet the essential criteria.

A bit about Gateshead Council…

We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

You must have knowledge and experience of …

An understanding of what environmental crime and ASB is, and its impact on the community.
Knowledge of methods available to resolve environmental ASB issues.
Knowledge of an environmental ASB investigators role in Safeguarding and data protection.
Experience of engagement with members of the public.
Experience of providing excellent customer care.
Of communicating effectively.
Recording and relaying accurate and relevant information in a timely manner.
Agile working with mobile devices such as iPads.
Use of IT devices and MS Office and MS Teams.
Experience of working under pressure, meeting targets and deadlines

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You must have the following qualifications.

5 GCSE's A - C or 9 - 4 including Maths and English or relevant demonstratable experience
Willingness to undertake additional training as required.
Current driving licence, or means to mobility support.

You'll be paid a competitive salary plus additional allowances where relevant.
We'll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
You'll get a generous annual leave package of 26 days annual leave (plus 2 statutory days) for new employees, rising to 30 days (plus 2 statutory days) after 5 years continuous local government service.
You have the chance to buy up to 10 additional holidays per year.
You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs.
You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
We'll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell