ERAS Service Administrator

The role will form an integral part of the multi-disciplinary team. The post holder will

work as part of the ERAS team, delivering effective, efficient and patient responsive service, be responsible for a range of administrative and clerical tasks, including secretarial duties, data administration, producing reports and management of the ERAS intranet site

Demonstrate excellent communication skills: both verbal and written.

Exchange information with patients/carers and staff taking account of any potential communication differences.

Develop good working relationships and liaison between departments and healthcare professional within the scope of role.

Create and maintain accurate reports of patient surveys and feedback.

Liaise with internal and external services to meet individual patient needs.

Access and input confidential information through integrated database in accordance with the agreed policy and procedure.

To contribute to clinical audit and research in accordance with clinical governance.

Demonstrate substantive competence in standard range of IT programmes including Microsoft Office, Word, Outlook and Excel programmes and internet required to undertake all administerial tasks.

To take responsibility for the computer system and back up procedures. To ensure compliance with the Data Protection Act within the office systems. To ensure the office e-mail system is monitored and managed.

We are seeking enthusiastic and self-motivated personalities. As service administrator, you will be expected to work with a degree of independence alongside the ERAS facilitators, supporting patients and service.

Candidates must be highly organised and proactive, with excellent communication and interpersonal skills. You must be able to plan and manage your own workload in a busy working environment with attention to details and able to undertake a range of administrative responsibilities as required by the service demands.

Candidates must be computer literate and must have sound knowledge of digital applications (Email, internet and intranet), Microsoft Office applications, with excellent typing skills, able to manage Microsoft Excel spread sheets, and its functionalities to create statistics, data. info graphic charts and information.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

We are able to offer flexible working hours to manage your own work-life balance and will support you with your individual professional development and educational needs.