Erostering Senior Administrator

University Hospitals of Derby & Burton have an exciting opportunity for an enthusiastic and motivated Senior Administrator to join the Trust's busy and dynamic Medical & Dental (M&D) E-rostering Team for a 12 month period. The M&D E-rostering Team provide support for the implementation and maintenance of the Trust's electronic rostering systems. This includes reporting, trouble-shooting, solving queries and more. The E-rostering Senior Administrator will be thefirst point of contact for M&D rostering queries and will provide support to the E-rostering Facilitator and E-rostering Improvement Manager on implementation and efficiencies., Support E-rostering system users, liaising with staff at all levels and across multiple staffing groups Use of electronic rostering system in line with Trust vision Assist E-rostering Facilitator and Improvement Manager in the roll out and maintenance of an electronic rostering system across the Trust, providing support and training as required Maintenance of roster information, making calculations and system adjustments to ensure accuracy of data Troubleshooting of issues, proactively seeking process improvements to benefit both service and end user

The role will require strong customer service skills and excellent negotiation and persuasion techniques, together with the ability to produce and analyse system generated data; carrying out calculations and adjustments as required. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload., Previous experience working within the NHS and/or similar environments and use of an electronic rostering system are desirable but not essential, as a full training package will be provided

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.