Estates Business Administrator

The post holder's core role will be to provide a friendly, efficient, customer focused administration, helpdesk and secretarial service for the directorate, supporting achievement of local and wider Trust objectives comprising providing a professional service to staff, contractors, and visitors ensuring they are appropriately assisted whether via face to face, telephone or other method., + To collate the monthly update reports for the Estates management team.
+ To provide admin support for investigations (projects, complaints, incidents, audits and, surveys) to meet specified timescales.
+ To communicate effectively and diplomatically deal with queries whether by face to face contact, phone, fax, email or letter and ensuring accurate messages are forwarded to the appropriate people with minimum delay.
+ To correctly prioritise own workload using initiative while working alone and deciding when advice or assistance is needed from the line manager.

To effectively manage the procurement and payments of estates budgets in line with trust Standing Financial instructions. provide administration support to various Estates Managers. The post holder will need a flexible approach to work and be able to respond to changing priorities and maintain confidentiality and discretion with certain tasks. Excellent secretarial skills are essential.
Due to the wide range of people and stakeholders, the post holder will be communicating with (both internal and external) and must have excellent interpersonal and customer service skills. The post holder will be required to provide front line communications for all our customers.
The post holder is required to act independently within the guidelines of national, local and Trust-wide policies, protocols and best practice guidance.