Estates & Facilities Coordinator

We are seeking an Estates and Facilities Coordinator to support the Estates and Facilities Team with a variety of administrative tasks, depending on the needs of the Department.
You will work closely with the Senior Estates Manager for Bedfordshire, Hertfordshire and Essex to oversee the day to running of the Estates office, to include provision of an efficient and comprehensive administrative/secretarial service maintaining confidentiality at all times.
The post holder is expected to work largely unsupervised, using their own initiative and to able to plan and coordinate multiple projects.
A key element of the role is creating and maintaining accurate databases to monitor both Financial and Estates specific data.
The post holder will communicate effectively with all Department users and communicate with a wide range of external companies to coordinate planned and reactive Estates maintenance works., A full list of responsibilities can be found in the job description, but the post holder will primarily be responsible for:
Acting as an initial point of contact for the Trust on Locality Estates Services matters.
Providing a help desk function during core hours, which will involve managing frequent interruptions to planned work.
Receiving and interpreting estate defects by telephone, email or in person, assessing level of urgency, arranging appropriate repairs, and informing end users of action taken.
Acting on own initiative in absence of Estates Manager, referring to other Estates Managers only if necessary.
Actioning enquiries appropriately using own initiative within scope of delegated authority referring to an appropriate manager when necessary.
Keeping up to date with any required training in order to maintain effective use of the Estates Management and Database Systems, including Planet FM and Micad, and providing in-house training to other users/new staff, as required.
Updating and ensuring accurate recording of all Estates-related Locality site defects on Estates management software.
Providing professional accurate information to the Estates Management Team and Trust Managers as requested.
Liaising with contractors to ensure all work is carried out, and invoices received in a timely manner.
A hybrid working arrangement is likely whereby the post holder will work between home and the office in Chelmsford on days agreed with the Estates management team.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.