European Debt Recovery Coordinator

EUROPEAN DEBT RECOVERY COORDINATOR / MANCHESTER / HYBRID MINIMUM 3 TIMES PER MONTH IN THE OFFICE / £30,000-£35,000 PLUS BENEFITS About the Team / Role WEX Europe Services has a very large customer portfolio requiring a European Debt Recovery Coordinator who will report to the European Credit Manager and has a remit to manage the Debt Recovery process in accordance with the Credit Policy and Best Practice guidelines. Customer profiles range from Sole Traders to large Multinational companies, Resellers and Oil Company Employees, We require a European Debt Recovery Coordinator to work with the 3rd party agents in order to focus much needed time an effort to the reduction of bad debt and to deliver timely responses to lawyers, so that we have a greater chance of recovery.

• The work to carry out includes;
• Debt Referrals
• Data Collection and Management
• Data Analysis and KPI Tracking
• Maintenance of the ledgers including noting the accounts
• Maintain management of 8 country referrals over 5 key platforms
• Credit Safe and Companies house Searches
• Mailbox management
• Insolvency Claims
• Liaison with debt Recovery solicitors and agents
• Management and log of PO's and invoices from 3rd part agents
• Reporting of fees, costs and recovery rates
• Review of outstanding cases with 3rd party suppliers with monthly meetings
• Attend ledger reviews with European Credit Manager
Objective :
• Reduction of bad debt
• Management of 3rd party referrals
• To ensure the 3rd party collection process is entirely self-funding
• To ensure efficient and effective management of the 3rd party collection process
• Identify and record insolvencies and bankruptcies
• Provide timely and accurate management reporting
  
  Core process experience
• Advanced Excel skills are a necessity, and ideally proficient and SQL and / Or Data Analytics
• International Credit Control Experience
• Debt recovery and court experience
• Working Knowledge of credit vetting and risk assessments
• Previous exposure to a fuel card provider is desirable
• CICM member is essential
• Excellent communication and negotiation skills required
• Ability to make reasoned decisions
  
  Highly Competitive salary of £30,000-£35,000 (dependant on experience)
• Annual company bonus
• 37.5 hour week- Monday to Friday, no evenings or weekends
• Hybrid working from our Manchester City Centre office (1 2days per week)
• Industry leading pension
• 25 days holidays plus bank holidays with the opportunity to purchase additional holidays
• Life assurance
• Income protection
• Discount & perks platform
• Employee wellbeing