Evening Switchboard Operator

Switchboard operators in our team create the start of an exceptional experience when guests get in touch.

• Operating switchboard, answering and forwarding incoming telephone calls.
• Transferring calls to the appropriate person or department.
• Taking down and passing on messages where necessary.
  
  A passion for delivering exceptional levels of customer service.
• Calm, efficient and organised.
• Excellent communication skills and high standard of English.
• Listens and responds proactively to our guests' needs.
• Experience in a similar role within a 4-star hotel is a significant advantage.
  
  Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
  
  Free meals on duty.
• Uniform offered and dry cleaned.
• Complimentary on-site parking is available whilst on duty.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.