Event Day & IT Administrator

An exciting role has become available for an Event Day Operations & IT Administrator in our Bristol or London based team. This is an essential role and you will work closely with our Client Services team to deliver exceptional client services on event days at our client sites.

As our Event Day Operations & IT Administrator, you will:

• Oversee the box office and event day management


• Communicate event day briefs and debriefs


• Set up and test access control and POS on event days


• Arrange and train staff on Aspect


• Reconcile event day sales and cash handling


• Manage travel arrangements


• Liaise with venues for box office set up and operational requirements


We are looking for someone who has these skills and experience:

• Excellent Customer Service


• Have an understanding of ticketing systems and event operations


• Has basic build knowledge and Fastcheck set up and monitoring


• Ideally you will also have experience of or an interest in being trained up in aspects of IT


Working for TEG

Our people enjoy a wealth of benefits including:

• 23 days annual leave plus Birthday leave


• Enhanced pension contributions, sick and family leave


• Complimentary tickets


• Recognition Awards


• Employee Assistance Programme


At TEG a balanced workforce where everyone belongs, supported by processes and policies which advocate this is the heart of our strategy. We therefore welcome applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there's any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process, please advise us when scheduling your interview.

Be part of our tomorrow! We are hiring a Event Administrator at TEG, owner of Ticketek, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

Ticketek is a global leader in ticketing and technology with 40+ years' experience ticketing major international events and partnering with the world's premier venues. We put fans and innovation at the heart of everything we do.

Culturally we are ambitious, innovative, commercial, fast paced environment, where our focus is on our people's strengths and talent. This environment has been key in our success to date - one that is collaborative where our people aspire to exceed.

Please note this full time, permanent role can be based either at our Bristol offices or at our London offices.