Event Durham Coordinator (Corporate)

The Event Durham team is the University's Conference and Tourism team, responsible for managing all incoming commercial enquiries, and converting these enquiries to bookings, generating income for the University and supporting activities such as, but not limited to, academic and residential conferences, meetings, corporate events, weddings, B&B accommodation, etc. Annually, the Event Durham team receives over 2,000 enquiries and books and manages over 1,600 events.

As Event Durham Coordinator (Customer Relations), you will provide a consistently high-level of services, as the link between sales, colleges, departments and customers; ensuring a seamless turnover from sales to service and back to sales, identifying further sales opportunities, wherever possible, to enhance customer experience. You will comply with our Standard Operating Procedures (SOP) for planning (pre and post-event); ensuring information recorded is accurate and up-to-date and in the required format.

You will also support other areas within Event Durham, including handling incoming enquiries and supporting with the management of academic conferences.

The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.