Event Operations Manager

Sodexo Live! have a fantastic opportunity for a dynamic and results-driven individual to become our Event Operations Manager. While the Royal Academy of Arts in London will be your primary base, you will also in time take charge of the operational management of events at some of London's other most prestigious venues and cultural destinations. You will help create unforgettable experiences and exceptional events in truly spectacular settings.

This outstanding opportunity will suit a creative individual who thrives on delivering memorable experiences and 5

• customer service. You will ensure the timely and efficient planning and service delivery of all events offers whilst ensuring key project deliverables and milestones are met. Event days will require flexible working hours, with shifts that may start early and finish late. You will have a positive can-do mind set and love working under pressure.


This is a unique opportunity to work at some of London's most enchanting venues, including historic, beautiful, and truly distinctive locations. If you have a passion for hospitality, this role is sure to captivate you.

Our people not only look after our customers and clients, but they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

We're experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater.

Main Responsibilities

What you'll do:


• Through staff, client, and supplier engagement this role is responsible for the professional, creative, and innovative operational delivery of all Heritage Portfolio Events


• To orchestrate set up, service delivery and clear down of a variety of events in assorted venues each with different logistics.


• Manage teams of staff to serve dinners, receptions, breakfasts, and events as required.


• Ensure delivery of all Heritage Portfolio Events to our high standard and operations teams are fully briefed in line with clients' requirements and expectations.


• To ensure all client needs are met throughout the process, adapting to budgets without compromising event style or operational delivery.


• Produce accurate, detailed event packs in a timely fashion for, operation teams and kitchen brigades.


• Maintain storeroom, prepare, and order equipment and supplies for in house events.


• Administer pre and post event internal control systems.


• Ensure ongoing communication with Third Party suppliers and revising quotes as appropriate.


• Occasionally support Heritage Portfolio and Sodexo Live UK at events outside London.
  
  Hospitality background with fine dining experience.


• Heritage venue event management experience


• Agility - every event is different.


• An excellent communicator and organiser


• Proficient in Windows OS and various computer applications


• Knowledgeable in database management and operations


• Demonstrated leadership qualities with a focus on creativity and inclusivity.


• Compliant with Health and Safety regulations, with a keen awareness of standards and practices


• Skilled in budgeting and cost management, particularly related to food, equipment, beverages, and labour costs


• Must have a track record of effectively managing and leading teams and clients to success., If you are customer centric and have the desire to deliver the optimum client service, we want to hear from you! Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive


We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

We offer a salary of £35,000pa + bonus and a range of excellent benefits., Salary We offer a salary of £35,000pa + bonus and a range of excellent benefits