Event Supervisor

We are looking for enthusiastic and dedicated Event Supervisor ready to work at one of the most iconic venues in Bristol, M SHED Museum at Harbourside. With the annual turnover of 1 million pounds it's a place where we host many various events! Therefore, we are on the hunt for the person with excellent customer service and leadership skills to be in charge of our catering and hospitality team. If you think it's You, apply today! Overall Purpose of the role is to supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements.,

• To be polite, professional and friendly at all times with customers, clients and colleagues
• To ensure the highest level of customer care is adhered to at all times
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• Understand and deliver all contractual terms
• Support your line manager in the effective liaison with the client to ensure the continual development of the partnership
• Communicate regularly with client (as agreed)
• Action plans are completed following client satisfaction surveys
• Promote the unit and act as a Compass Advocate at all time
• To actively gain customer feedback, passing information gained onto your line manager.
• To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
• To report health and safety issues to your line manager, including all accidents and near misses
• To promote good safety habits and methods of work
• To assist in the preparation of hospitality as required
• To always look out for opportunities to develop our service
• As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
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  Is passionate about delivering a world class service to our clients and customers
• Able to work as a team but also willing to act on their own initiative
• Acts with honesty and integrity
Essential
• Previous experience supervising frontline teams within a similar environment
• Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
• Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, H&S
• Customer service focused
• Team player and can-do attitude
• Takes pride in personal appearance and hygiene
• Self motivated and able to use own initiative
• Ability to work under pressure whilst maintaining a positive attitude
Desirable
• Experience of working in a busy environment especially during service times
• Experience of working in environments involving high levels of customer care (Hospitality/Retail)
  
  Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations., Join Our Team: We've Got Just the Job for You
Find a rewarding career, working with great people At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through. As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further. We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member? Why Compass? Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way. Find a career that makes you smile A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward. As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs. Compass Group UK and Ireland Compass Group UK & Ireland is the UK's leading food and support services provider. Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.


• £26,000 per annum
• Full time 40 hours a week (5 out of 7 days)
• Compass exclusive offers on PerksAtWork
• Access to a wide range of training and development programs