Events Office Manager
Foxhills Club & Resort, Ottershaw, Surrey
Events Office Manager
Salary not available. View on company website.
Foxhills Club & Resort, Ottershaw, Surrey
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 9 Nov | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 5e31110ebf324b1aaf0d4ecf407d9c36
Full Job Description
- Delivery of the strategy for all market segments to maximise the sales and revenue of the hotel to ensure that all revenue opportunities are capitalised.
- Yield management of function space and bedroom inventory to maximise sales, revenue and profitability, ensuring hotel strategies are followed when handling enquiries to maximise occupancy and rooms profitability for accommodation, conference and events.
- Manage the on-site sales and events office team to ensure as a team they have a good understanding of departmental budgets/targets and consistently meet budget expectations and exceed client expectations in terms of service, planning and support.
- Reviewing productivity during the pre and post sales cycle. Review and deliver effective processes to ensure enquiry handling, event planning and payment completion is consistently achieved to a high standard.
- Regular reporting to ensure targets and standards are met, and to provide business information in relation but not limited to demand, lead times, enquiry conversion to identify trends, opportunities and for forecasting purposes.
- Ensure that ledgers and invoices are processed in a timely manner, liaise with finance to ensure credit checks are completed, and that accounts are settled as required.
- Ensure all data is entered correctly into the system for both events and reservations, ensuring data integrity and accuracy for reporting requirements.
- Form trusted relationships with all departments.
- Work closely with colleagues in operations to ensure all aspects of events have been arranged to suit both client and hotel, conducting weekly meetings with the operations team to ensure all colleagues are fully briefed with the most up to date information and to guarantee a smooth delivery of all conference, events and weddings.
- Attend departmental meetings as required.
- Identify and pass on leads / information on new companies/agents/suppliers to the Sales Manager/ Director of Sales, assisting when required at point of negotiations.
- Researching and targeting business in local / national areas and competitor hotels.
- Assist with familiarisation tours / visits / functions, hosting tables when appropriate.
- Work with the Director of Sales and Sales Manager to create future conference, events, and wedding brochure.
- General office management.
- To undertake duties of work outside the normal weekly routine but within the overall scope of the position.
Are you an experienced sales and events professional with an ambitious mindset? Foxhills Collection is currently seeking a dynamic Events Office Manager to lead our on-site Reservations, Sales and Events team, with a strong focus on enhancing business and delivering exceptional guest experiences., Proven experience in sales managment, preferably in the hospitality or related industry. - Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build relationships effectively.
- Strong commercial outlook being both sales and revenue driven, with up to date insight on industry needs and trends within B2B and B2C markets.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by business needs.
Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of England's top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the country's top fitness gyms. Foxhills' members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resort's 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling - that you will always leave feeling better than when you arrived. Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of England's top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the country's top fitness gyms. Foxhills' members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resort's 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling - that you will always leave feeling better than when you arrived. Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of England's top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the country's top fitness gyms. Foxhills' members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resort's 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling - that you will always leave feeling better than when you arrived. Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of England's top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the country's top fitness gyms. Foxhills' members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resort's 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling - that you will always leave feeling better than when you arrived., Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings. - Competitive salary package
- Company pension scheme - People's Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays and other amenities.
- Access to tur exclusive Employee Engagement platform which offers discounts and/or cask back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay - a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast - a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.