Exams Assistant

The Trafford and Stockport College Group (TSCG) has an opportunity for an experienced Exams Assistant to join the Exams team to help us achieve our vision of unlocking potential and fostering success. We are looking to recruit a highly motivated and dedicated Exams Assistant to be a part of our growing team. The successful candidate will be primarily based at our Altrincham campus but may be required to travel across sites. The Role:

• Provide a comprehensive and customer-focused exams and accreditation administration service across the College Group. You’ll be at the heart of ensuring our students have a smooth and supportive examination experience.
• Support all aims and objectives of The Trafford & Stockport College Group, contributing to a positive and collaborative environment.
• Demonstrate a ‘can do’, positive attitude with all stakeholders, raising any issues immediately with the Examinations Team Leader for review. Your proactive approach will help maintain high standards and efficient processes.
• Support with the general administration in relation to all examinations taking place within your agreed area of work, including both paper-based and online examinations. Your attention to detail will ensure everything runs smoothly.
• Provide accurate and timely administrative support in relation to the examinations service, including leading on all communication received via your area examination email inbox. Effective communication is key to our success.
• Work flexibly and support other areas of MIS and Exams during peak periods of work. Your adaptability will be crucial during busy times.
• Contribute to the improvement of systems and procedures across the department. Your innovative ideas will help us continuously improve.
• Process registrations, exam entries, and results via the Student Records System and Awarding Body websites. Review and resolve any errors to ensure that submissions are accurate. Your precision will ensure our records are always up-to-date.
• Be proactive in providing information to teaching and administrative staff concerning examination arrangements. Your clear communication will keep everyone informed and prepared.
• Provide administrative support including checking exam entries and timetables, preparation of exam stationery and venues, dispatch scripts to examiners, and process result slips and certificates. Your organizational skills will be essential.
• Check and log receipt of examination papers and registers in line with JCQ requirements. Your diligence will ensure compliance with all regulations.
• Liaise with students, Learner Support, awarding bodies, and curriculum colleagues to ensure that students with additional support needs receive appropriate access arrangements. Your empathy and coordination will make a difference.
• Support arrangements for the invigilation of examinations as required, undertaking invigilation duties as needed. Your presence will help maintain a fair and orderly exam environment.
• Support the administration and supervision of online exam testing. Your tech-savvy approach will be beneficial.
• Process achievements received from awarding bodies, updating the ILR and apprenticeship records, and sending certificates to students. Your efficiency will ensure students receive their results promptly.
• Respond to enquiries from students, staff, and external bodies or refer as appropriate. Your helpfulness and responsiveness will be appreciated by all.
• Maintain a current understanding of exam board regulations and processes via board websites and training. Your commitment to staying informed will keep us compliant.
• Support the MIS Team at key points throughout the year with enrolment activity, as agreed with the Examinations Manager. Your teamwork will be vital during these periods., All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate’s current salary, experience or qualifications.
Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity. The Trafford & Stockport College Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview. The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this. Please note that new guidance in Keeping Children Safe in Education 2024 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which we might want to explore at interview with you. Once shortlisting has taken place, this search will be carried out for all candidates who are invited to attend an interview. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful. This position is open to direct applicants only. We look forward to receiving an application from you.
• This role may close early so please submit your application early to avoid disappointment
  
  If you are passionate about your specialist subject and sharing your knowledge, skills and experience and have an enthusiasm for supporting apprentices then there has never been a better time to join the Trafford & Stockport College Group.
You will need:
• A Level 2 qualification in IT, Business or Administration, or experience to demonstrate these skills.
• Maths and English at level 2 or equivalent
• High level of security and confidentiality awareness
• High level of customer care awareness
• Awareness of Data Protection regulations
• Recent relevant experience in an office environment, ideally with experience of working in an Exams Office and experience working in Further Education
• Good IT skills, including Microsoft Office
• Ability to follow procedures and carry out tasks.
• The ability to work effectively under pressure to meet deadlines.
• Highly organisational skills with meticulous attention to detail
• The ability to input data with accuracy and speed.
• Excellent verbal and written communication skills
• The ability to work on own initiative as well as being a motivated and committed team player.
• The ability to co-operate and collaborate with staff from within and outside the department.
• The ability to travel between locations.
• A flexible attitude towards duties and responsibilities
• Understanding of, acceptance and commitment to the principles of human rights and equality and how they underpin practice.
• A commitment to safeguarding and promoting the welfare of children and vulnerable adult
  
  About TSCG: - A Great Place to Work
The Trafford & Stockport College Group has recently entered the next exciting phase of its journey through the merger with Cheadle and Marple 6th Form College. The merger will provide the Group with a unique opportunity to further shape and direct 16-19 and adult across a wider area with campuses at Altrincham, Stretford, Stockport, Cheadle and Marple. Every year, thousands of students join us on courses that are designed to further their career prospects, enable transition to higher education or simply satisfy a desire to learn new skills and support well-being. Employment at The Trafford & Stockport College Group brings many benefits including: -


• 40 days annual leave plus bank holidays
• Generous contributory company pension scheme
• Childcare discounts
• Onsite Costa
• Employee Assistance Programme
• Continuous Professional Development
• Free Parking
• Exclusive commercial discounts via the CSSC scheme