Executive Assistant, BCB Cash Management & Payments

We're searching for an Executive Assistant to lead the MD office (MDO) within our Business & Commercial Banking (BCB) Cash Management & Payments (CM&P) business. You'll provide executive support at GEC-1 level, reporting directly to the Managing Director. This role will support the delivery of a variety of activities for the MD and wider team, whilst building constructive and mutually beneficial relationships with key partners across the business at all levels. Our team builds and leads the Cash Management & Payments portfolio within BCB. This involves management of the products, growing our business through co-ordinated client propositions and improving Client Insight, Digitisation, and Innovation. We manage c. £77bn of client deposits and deliver c.£1.9bn of annual income (c.70% of total BCB Income). CM&P products are at the heart of meeting evolving client needs and consistent with our group purpose of Helping Britain Prosper, and as such plays a pivotal role to the success of Business and Commercial Banking. Your responsibilities will include : Executive support

• Support the MD in preparing, analysing and reviewing a range of reports, papers and presentations including those at Board level.
• Co-ordinate delivery of MD office projects ensuring alignment with Group and business strategy, actively support the development of BCB utilising networks and delivering as a team.
• Business partner liaison and management; including building credible relationships across CM&P and key contacts e.g. Finance, People Partner, Risk, GCA.
Ensure these relationships are positive, and we're constantly improving our connectivity and reputation across the Group. Manage high volume, high priority inbound queries and requests in an efficient and timely way. Business Management
• Managing cost budgets, headcount tracking and FTE growth plans, ensuring business financial objectives are met.
• Leading the CM&P MDO whilst building a close working relationship with MD's PA.
• Champion and find opportunities that will support / improve the wider objectives set for the business, driving continuous improvement.
• Ensure compliance with policies and guidelines together with all relevant regulatory and statutory requirements where appropriate implementing actions to protect the bank's business at all times.
People & Culture
• Delivery of business communications, ranging from regular communications to ad hoc communications required as appropriate.
• Drive our colleague centric culture and people agenda, maintaining a view of colleague feedback, activity across workstreams and co-ordination of CM&P People Forum.
• Leading on the organisation, budgeting and delivery of internal colleague events.
• Champion our performance frameworks, ensuring line managers are equipped with knowledge and tools to support talent development and colleagues back to best.
  
  Do you love a challenge, thrive on change, enjoy working in a high pace environment? If your answer is "absolutely", you may be the person we're looking for!, Previous experience running an MD's office within financial services, ideally with a good understanding of the payments industry.
• Highly organised, effective planning and prioritisation skills
• Good attention to detail and the ability to work at pace and handle conflicting priorities
• Excellent presentation writing skills
• Great interpersonal and relationship building skills, coupled with the confidence and creativity to communicate to a range of audiences including senior executives.
• Self-motivated and takes initiative to see tasks through to completion
  
  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.