Experienced Intelligence Officer - Intelligence Development Teams - Nottingham

You will be joining the Intelligence Development Team (IDT), which is part of the nationwide Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer, and we build intelligence packages for criminal prosecutions. We also work with our colleagues in civil recovery to use all the tools at HMRC’s disposal to prevent and detect serious organised crime. Duties include office based activity and operational work, including surveillance.
These roles are some of the most exciting in Government and Law Enforcement so we’re looking for dynamic, enthusiastic and experienced individuals.
If you have an open and enquiring mind, love problem-solving and decision-making based on rules, precedent, and in-depth analysis of the intelligence you gather and if you can thrive in a high-pressure environment, adapting to changing priorities and demands, this could be the role for you.
About HMRC
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential., As manager of a small team you’ll be a natural leader, contributing to business performance through your own work and the development of your team. You’ll need to demonstrate strong communication skills and the ability to collaborate with a wide variety of internal and external stakeholders and partners, and handle challenge and confrontation with resilience and integrity.
This role requires self-motivation and keen attention to detail, and you'll draw on your organisational skills, tenacity and flexibility. You’ll need to exercise sound judgement and discretion when gathering intelligence and assessing evidence, along with the ability to understand and apply legislation, policy, and procedure.
You’ll need to work additional hours above and beyond a normal working pattern including:
+ Short notice changes
+ Some evening/weekend/bank holiday work
+ Being on-call (1 week in 4, pre-rostered)
You will be financially compensated at the rate of £12,100 (National pay scale). This payment is known as Flexibility Payment Level 2 (FP2) and it is paid in addition to your salary - please see the attachment and further details below., You’ll play an important role within a team of 12 and work closely with other teams based in the same location (and on occasion, across the country).
Your responsibilities will include:
+ Gathering intelligence
+ Managing, leading, and developing a small team
+ Leading the development of quality cases for intervention and criminal prosecution across all HMRC regimes such as complex cyber-attacks, money laundering, smuggling (including tobacco and alcohol) and new and emerging frauds
+ Undertaking and directing a range of operational, tactical, and strategic work
+ Undertaking a wide range of desk-based duties including the analysis of material and preparation of applications to Courts, such as Production Orders for financial material
+ Taking a lead role in foot and static covert surveillance operations
+ Engaging with counter fraud professionals within HMRC and external Law Enforcement Agencies across the UK
+ Complying with legislation by undertaking the role of Disclosure Officer in relation to material created or obtained during an investigation
+ Travel and working away from the office, in the UK and occasionally overseas
+ Giving evidence in court in relation to your work within the criminal justice system and providing witness statements
+ Working to a standard that can withstand inspection by others, including the Courts and external authorities
+ Rotating into a variety of roles to develop your skills and knowledge, in furtherance of your career
+ Reviewing work undertaken by the staff you directly manage and others within the team
+ Undertaking the role of Practical Training Officer (PTO). You may require training to undertake this role, which will be provided, + You accept that any refresher training which prevents you from obtaining “Authorised Officer” status will result in a reduced level of Flexibility Payment (FP) at the rate of 1a, until that status has been obtained (see the Flexibility Payments section and attachment for details of attendance requirements and payment values)
D - If you are an external applicant or are from another Government Department you will be eligible to apply provided you meet the following criteria:
+ You can produce valid accreditation from the College of Policing Professionalising Investigative Practice (Level 2) also known as PIP2
+ You obtained those qualifications before 4th April 2023
+ Your current role involves work in the Law Enforcement field – or you have recent experience of Law Enforcement work and your PIP2 accreditation is still valid
+ You accept that your skillset will be assessed against that criteria
You will need to produce the valid PIP2 certification at the pre-employment stage. Failure to do so will result in the withdrawal of an offer of employment, as you will have failed to meet this criteria.
If you are an external or OGD candidates there will be some further training required in addition to the qualification/accreditation criteria above:
+ Notwithstanding the qualification of PIP2, you will still need to undertake an Operational Intelligence Course (OIC)
+ The course lasts 10 weeks and involves 5 weeks of classroom attendance, which may involve overnight stays away from your home office
+ At the conclusion of the OIC, a Training Assessment Period (TAP) normally applies which lasts approximately 1 year. However, the evidence provided by your PIP2 qualification means the TAP requirement is abridged or may not be necessary
+ When you join IDT, your Manager will assess your skillset and confirm any upskilling and/or learning requirements relevant to the abridged TAP. They will also continue to assess your performance through professional discussions and/or evidence acquired during the performance of your duties
+ We accept you may need upskilling and/or practice in a limited number of areas and we will support you. However, we will not offer a full TAP. If your training needs can only be addressed by undertaking a full TAP, you will have failed to meet the conditions for employment in this role and may need to be moved to an alternative role within HMRC. If that is not possible, your employment may be terminated.
Flexibility Payments (FP) for external or OGD candidates during training:
You will receive FP at Level 1a one month after you take up duty until you achieve Authorised Officer status at the conclusion of the Operational Intelligence Course
After conclusion of the Operational Intelligence Course, and in the absence of any serious concerns regarding performance, you will be awarded Authorised Officer status and move to FP Level 2
The attendance requirements of each FP level and associated payment values can be found in the FP attachment
If you are unsure of any of the criteria above, please email the RIS Recruitment Service via the email address below.

Behaviours
We'll assess you against these behaviours during the selection process:
+ Leadership
+ Making Effective Decisions
+ Seeing the Big Picture
+ Working Together, o You will be a line manager – how will you build a strong, motivated team?
o As an IDT HO Case Manager you will have a high level of responsibility. What attributes do you have to deliver against the ‘Key Responsibilities’ of this role?
Although you do not need to have direct line management experience, you should provide examples to back up any statements. You can use examples that are not directly work-related. Using the STAR format will help you to structure examples.
At the end of the application you will answer a yes/no question to demonstrate essential criteria 1: you currently hold a full valid driving licence, and are prepared to drive as part of this role (or have grounds to request this requirement is removed due to a disability or underlying health condition, as covered by the Equality Act).
If you meet any of the criteria below, answer 'yes' in the box (but do not tell us which one):
+ I hold a full current driving licence and I am prepared to drive as part of this role, or
+ I hold a full current driving licence, but I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act), or
+ I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act) and I do not hold a full current driving licence
If you do not meet one of the options for the yes/no question, you do not meet essential criteria 1 and should not submit an application. If your application does not meet all 3 essential criteria, we will not assess your personal statement and your application will not progress further.
Depending on applicant numbers, we may progress all applications that meet the essential criteria without assessing personal statements. If a high number of applications are received, the personal statement may be assessed to manage numbers.
Stage 2: Face-to-face interview
If your application is shortlisted, you will be invited to an interview. Interviews will be held in person with a panel of up to 3 people and will last up to 60 minutes, consisting of:
+ Behaviour questions: we recommend that you review the Success Profiles framework and consider working examples and outcomes that demonstrate the Behaviours for this role
+ Strength questions: there’s no expectation to prepare for these, as we’re looking for your instinctive, natural responses
Interview location will be confirmed prior to interview.
We may raise the minimum score required at any stage of the process if we receive a high number of applications.
See the Success Profiles framework for how we assess Experience, Behaviours, and Strengths.
Additional Security Clearance is required for this role
In addition to the standard pre-employment checks for appointment into the Civil Service, you must hold or pass National Security Vetting at Security Check (SC) clearance level (without restrictions).
If you do not already hold this level of clearance, you will need to meet the minimum UK residency period as determined by the level of security vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you do not have a minimum of 5 years consecutive residency in the UK then your application may be rejected

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If successful, a job offer will be conditional on currently holding or passing NSV at SC clearance level, without restrictions.

• It may be possible to gather enough evidence on which to base a vetting clearance decision when you worked abroad during the required residency period, if during that time abroad you served as a UK Civil Servant, a Crown Servant, worked in any other UK Public Body or as a member of the Armed Forces and you were resident in the UK prior to your term abroad.

Reserve list
A reserve list may be held for a period of up to 12 months from which further appointments may be made for this or similar roles - if this applies to you, we’ll let you know via your Civil Service Jobs account.
Appointments
Successful candidates applying for this vacancy will be taken from the reserve list as posts become available. Appointments are expected for this role throughout the next 12 months.
Linked vacancies & merit list
This vacancy is part of a joint campaign for the same role, but in other IDT locations.
You can find all the linked vacancies by searching CS Jobs for the following keyword: IDTnationalHO2024
You can apply for more than one of these linked vacancies, and your application and any test and interview scores from your first submitted application will automatically carry across to any other applications you make. This means you will only need to attend one interview.
Important: If you withdraw your first submitted application, you will be withdrawn from all linked vacancies you’ve applied for, so please be sure you are no longer interested in the role in any location before withdrawing.
After interview, separate merit lists will be created for each advert (i.e. location) and appointments will be made in strict merit order. If you are successful and accept an offer, all other linked applications will be withdrawn.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: ubsrecruitmentexcellence@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
+ Contact the UBS Recruitment Excellence Team via ubsrecruitmentexcellence@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

These exciting roles are unique within HMRC and have specific requirements. Before you apply, it is essential you understand the level of commitment, flexibility and resilience that will be required of you. You must:
+ accept this role is physically demanding and requires mobility and fitness
+ work flexible patterns of attendance to meet the requirements of the role and read the attachments relating to Flexibility Payments
+ obtain or hold National Security Vetting at SC level, with no restrictions
+ be prepared to undertake Officer Safety Training which includes physical activity and requires an appropriate level of fitness. You must be able to take part in (for example) jogging, stretching and movement exercises, self-defence and restraint techniques
Essential criteria
To be considered for this role, you must meet all three of the following essential criteria:
1. Hold a full valid driving licence (manual or automatic, but not a provisional licence) at the time of application and be willing to drive official vehicles
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• We recognise that some people cannot drive due to a disability or underlying health condition (as covered by the Equality Act) and may not be able to meet these requirements. Where this applies, you will be able to request these are removed by means of a reasonable adjustment. You will have the opportunity to tell us about any reasonable adjustments if you are offered a post.

2.Your application must demonstrate intelligence and/or investigation experience
3. You must hold one of the accreditations/qualifications detailed below, A- If you are currently working in the Risk & Intelligence Service (RIS): You must have successfully undertaken the RIS Operational Intelligence Course (OIC) (or precursor) and passed the Training Assessment Period (TAP) before 4th April 2023.
B - If you are currently working in the Fraud Investigation Service (FIS): You must have completed FIS Criminal Investigation Foundation (CIF) training (or precursor) and successfully passed the TAP at least 18 months ago - or successfully completed the Counter Fraud Investigator Apprenticeship (Level 4) Scheme before 4th April 2023.
C- If you previously worked in RIS or FIS and were involved in criminal intelligence or investigation you will be eligible to apply providing:
+ You worked in either area within the last 4 years
+ You successfully completed training in options A or B above before 4th April 2023
+ You accept that, upon joining IDT, your skillset will be assessed to ensure you are trained to the requisite standard, which is vital for the role. We accept you may need upskilling in a limited number of areas (e.g. Disclosure training/OST etc), for which training will be provided, however we will not offer a full OIC/TAP. If your training needs can only be addressed by undertaking a full training course, you will return to your previous role at your previous grade (you will need to provide written confirmation from your G7 that you can return to your previous post, in this scenario), + Qualifications section to demonstrate essential criteria 3: the qualifications outlined in either A, B, C or D above, as applicable. Answer with option A, B, C or D, and the date that you completed the training.

Alongside your salary of £35,092, HM Revenue and Customs contributes £10,166 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Additional benefits include:
+ Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
+ Family friendly policies.
+ Personal support.
+ Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Further Details Regarding Flexibility Payments (FP)
This post attracts a Level 2 Flexibility Payment (FP) which is paid monthly with your salary. This payment allows HMRC flexibility to change your work pattern, at short notice, to meet business needs.
You will be expected to undertake periods of On Call (rostered and published in advance). You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including Bank Holidays).
In applying for a position and accepting the FP you agree that you can - and will - meet those attendance requirements.
NOTE: FP levels are reviewed annually – on a business need and personal basis – and may be subject to change. If you currently receive the Flexibility Payment and it includes Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments.
Details of the Flexibility Payment can be found in the attached document.