Expert By Experience

As a WMCPC Expert by Experience you will champion the needs of the Children, Young People (CYP) using our commissioned services ensuring their and their carers and families views are heard and acted upon.

Working with CYP/families/carers/local community groups to build relationships and develop a strong, vibrant and lasting resource that can help shape our services.

Working with CYP and families/carers in groups to enable them to contribute to service development and service improvement.

This is a new post therefore although it has clear parameters and expectations there will be opportunities to positively shape and influence the role and support different areas of the WMCPC., Sharing information to support understanding and preparing for Care Plan Approach (CPA) meetings; Understanding and preparing for Care Education and Treatment Reviews (CETR).

Family and individual's rights including legal frameworks (MHA, MCA, Human Rights Act, Child and Families Act).

The community teams and their roles (CYPS, CAMHS, IASS, CCGs).

To support CYP ambassadors while involved and engaged in the project work and ensure they feel comfortable to bring their voice to the table

Play an active and supportive role in Quality Visits to units and service reviews.

Supporting the young people, families and carers to ensure their voice is heard and they are seen as equals in the care pathway.

Sharing concerns and/or escalating unresolved concerns to the Quality & Patient Safety Manager as required.

Provide a positive challenge to senior leaders in relation to all aspects of service design and delivery for people using the service and their families/carers.

Maintain accurate records and comply with local procedures for record keeping, confidentiality and security.

To encourage more CYP service users and carers to participate in quality improvement initiatives

Play a key role in promoting the value of lived experience in quality improvement and service development initiatives.

Developing new and innovative ways of taking feedback from people using our commissioned services and their families/carers.

Birmingham Women's and Children's NHS Foundation Trust is the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) - an integrated provision of specialist mental health, learning disability and autism services, for young people aged 12-18.

Provider collaboratives like ours have been established across England to encourage closer regional partnership working. This means that for the first time, pathway and budget management is WMCPC's responsibility, giving us the autonomy and opportunity to reinvest savings into community and step-down services that our region's young people need the most.

Here in the West Midlands - and across the country - those who need an inpatient admission experience either a long wait for a bed or are admitted to hospitals far from home.

We hope that by working collaboratively, using local data and listening and engaging with our service users, we will be able to reduce the number of young people admitted to inpatient services, drive down length of stay, bring care closer to home and ultimately improve the outcome and experience of every young person we see.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.