Expert by Experience Coordinator

Full time 37 hours, consideration will be given to job share or part time working arrangements.

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for!

The team…

You will be part of the Communities, Health and Wellbeing team within the Public Health and Wellbeing Directorate at Gateshead Council. Our remit is to work closely with local communities, residents and partners to develop and deliver strategic programmes, projects, strategies and policies that address poverty, disadvantage and inequalities across Gateshead to improve the health and quality of life of our residents.

About the role….

Building upon the learning from the Gateshead Poverty Truth Commission, we want to ensure that our work and then the work of the wider Council is influenced and improved by insights from a diverse range of people affected by poverty, inequality and disadvantage. This role will make sure that every interaction, every real story, every breach of human rights, every event counts in our fight to ensure all our residents have the ability to thrive., Coordination of Experts by Experience work across Public Health and Wellbeing including designing and delivering activities and programmes with colleagues and partners using best practice approaches of co-production, participation and community organising.
Embed the learning and good practice across the Council and provide support to other services to successfully integrate Experts by Experience into their work
Develop processes, procedures and policies to ensure positive experiences for Experts by Experience participating in our work
Increasing the number and diversity of people from black, minoritized and marginalised communities as Experts by Experience, especially on work to address poverty, inequality, racism and disadvantage.
Build skills and confidence amongst Experts by Experience and create a range of opportunities and mechanisms for them to influence, campaign and raise awareness across a range of issues.

An understanding of how poverty, inequality, and disadvantage are affecting people in Gateshead.
Knowledge of effective approaches for engagement, co-design, and co-production with experts by experience
Knowledge of data protection and GDPR
Demonstrable knowledge of Gateshead diverse communities.
Knowledge of safeguarding policies and procedures for vulnerable adults, children and young people.
Experience of working with a diverse range of people who are experts through their experience.
Experience of developing a plan for service activity or experience of service design
Experience of working with a range of internal and external stakeholders
Experience of planning and delivering effective workshops and presentations
Effective communication skills with a range of stakeholder stakeholders
Ability to solve problems creatively.
Ability to present information and arguments in a clear and compelling way.
Ability to listen to, engage and empower individuals.
Ability to work collaboratively with people from other teams.
Ability to deploy flexible time management skills across a range of tasks and responsibilities.
IT Skills - Word, Excel, e-mail, internet

Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.

What's in it for you? Well, there's so much on offer and here's just a few of the highlights!

You'll be paid a competitive salary £33,945 to £36,648 per annum
We'll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
We offer hybrid working arrangements to ensure a positive work life balance.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You'll have access to great health and wellbeing support and ability to use our cycle to work scheme.
You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping

It's time to apply!

We're delighted that you want to come and work with us. Please take a look at the full job profile via this link JOB PROFILE. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.