External Affairs Support Officer

We are looking for an External Affairs Officer to join our External Affairs, Public Affairs and Campaigns team (within Which?'s Advocacy Department). You will help to develop and deliver stakeholder engagement plans to enable Which? to influence key external stakeholders (including businesses, trade associations, regulators and government) to drive positive change for consumers, and help to ensure the smooth running of the External Affairs Team.,

• Build and maintain a network of key stakeholder contacts to gather intelligence and influence their actions in line with Which? organisational priorities and keep our stakeholder engagement database up to date.
• Support the development and delivery of proactive plans to influence key stakeholders (businesses, trade associations, civil servants, regulators and other stakeholders) and position Which? favourably to enable us to drive positive change for consumers - with support from wider colleagues.
• Support colleagues by managing and attending meetings with key stakeholders, including taking and circulating meeting notes.
• Review and distribute Which? press releases and other materials e.g. reports to key stakeholders. This includes preparing and managing stakeholder lists and reviewing details of press releases / other materials including language/tone.
• Manage day to day reactive queries and comments from key stakeholders on Which?'s editorial, press, campaigns and policy work and where needed, draft correspondence (e.g. letter) responses for Which?'s CEO and Leadership Team members, with support from team members.
• Support the smooth running of the External Affairs Team by taking on key process improvement projects and other administrative tasks, as needed.
  
  We're looking for someone who is great at building relationships and influencing stakeholders as well as great organisational skills. You will need to be able to cultivate a good network of relationships with both internal and external stakeholders and have a passion for delivering meaningful change. We are looking for someone who has a keen eye for detail and who has good verbal and written communications skills.
  
  This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme.
Salary £26,000 - £28,000 per annum 12 months FTC role or 12 months internal secondment, We also have these benefits for you to consider:
• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Sodexo which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines
• Work from (almost) anywhere" for 4 weeks of the year policy
The interview process for this role involves:
• A virtual or face to face 60 minute competency and values based interview with a task to prepare in advance.
About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th.