Facilities Assistant

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.,

• Providing support to the client and answer calls and emails in a professional and timely manner.
• Promote and maintain CBRE and Anglo American culture throughout teams.
• Provide the first response to building user queries.
• Actively walking the building logging any jobs/ issues ensuring the building is to visual and working standard.
• Assisting with arranging events and training.
• Responsible for moves and changes .
• Carry out DSE assessments when required.
• Updating the Anglo American facilities page.
• Assist with projects when required.
• Assisting and covering the contract support when required on our CAFM system including tasks such as PPM records, reactive and reporting.
• Effective communication with all levels of internal teams and external customers.
• Undertake any other duties as requested by the Contract Manager or Soft Services Manager.
• Covering reception and post room when required.
• Organising the setup of Anglo mobile devices, collating invoices on a monthly basis for EA/PA and team assistants.
• To set up and mange Addison Lee/courier accounts for new and current staff.
  
  Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
• Education to A-Level/HNC standard would be beneficial
Training
• Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
Experience Aptitudes Character

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries., CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Assistant to join the team located at Anglo American, 17 Charterhouse St, Holborn, London EC1N 6RA.