Facilities Assistant Manager

A brand new opportunity has arisen for a Facilities Management Service Support Manager, to join our growing Build to Rent team here at the John Lewis Partnership. In this role, you will support the Facilities Manager in ensuring that our Residential buildings are safe, legal and able to operate smoothly without business interruption, and are maintained in line with the specifications set by the Lines of Business. In your role, you will ensure that the delivery of all Facilities Management Services (Hard and Soft Services) is in line with annual financial, operational, safety and sustainability targets to meet both Property and Line of Business/Values Stream OKRs. Supporting the Facilities Manager on compliance actions, supplier management activities, customer service actions and escalation resolutions, you will continuously develop the successful operation of our Facilities Management Services, aiming to provide JLP with a competitive advantage. To view the job outline: External candidates - please view via the attachment Internal candidates - please view the job outline in this folder here using your internal email address only,

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
• We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend that you apply early.
• Once you've submitted an application the next steps of the process, if successful, are likely to include a first stage virtual interview and second stage in person interview at one of our BTR sites.
• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
• Thanks for your patience in the meantime and for showing an interest in joining JLP.
• Please note for internal Partners, your existing benefits will remain unchanged during the secondment.
For internal use only


• Knowledge of implementing and managing maintenance systems to best practice standards. Can shape and influence maintenance delivery
• A proven track record of delivering outstanding maintenance services or can demonstrate ability to do so
• Stakeholder management and communication skills
Desirable
• RICS or IWFM (formerly BIFM) membership
• Safety qualifications (NEBOSH)
• Experience of working client side with an outsourced service provider
• Experience and understanding of service contracts including output specifications and performance mechanisms
• Technical experience and qualifications, particularly in building services, electrical heating plumbing mechanical etc.
  
  We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The role will be based at our head office in Pimlico, London, with regular travel to our Build to Rent sites.
• The salary range for this role is set at £43,700 - £65,500. Expected salary - £43,700 - £48,000.
• This position is a 12 month secondment/fixed term contract.
• Please note, internally this role is known as 'Facilities Management Service Support Manager'.
  
  ️ - Full time working holiday entitlement of 25 days holiday, plus public and bank holidays (this is prorated for part time hours)
• - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
• - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years' service, you'll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
• - You'll get Partnership discount in store and online once you complete your Earning Membership period. That's 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You'll also be able to nominate someone you live with to share your discount
• - Simple cycle to work support scheme
• - We're really proud of our exclusive hotels based in some of Britain's most beautiful areas and once you've been with us for three months, you're welcome to explore them
• - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits