Facilities Assistant (Retirement Villages)

We have an opportunity for a Facilities Assistant to join our specialist housing team based at Meadow Court, Worcester, with occasional travel to nearby schemes and Platform Housing offices when required. The Facilities Assistant will be responsible for ensuring communal areas, facilities and equipment clean are well-kept and clean to the agreed specification and standard. As well as this, you will be supporting with the delivery of events and activities within the villages, interacting with residents and responding to any queries and concerns. In return, you will have the opportunity to learn new skills and develop your experience within a supportive environment. We are dedicated to providing a warm and engaging environment for our residents and you will have the opportunity to work in an environment where you can make a real difference. This is a part-time role working 17.5 hours per week, Monday to Friday and alternate Saturdays. There will be some flexibility required to work outside of these hours for events and you may also be required to occasionally work in our other Retirement Village in Malvern during times of sickness or holiday cover. What could you be doing?

• Undertaking communal cleaning duties, ensuring a safe and hygienic environment.
• Reporting any wellbeing or safeguarding concerns to the Retirement Housing Officer team.
• Liaising with colleagues and residents, striving to deliver a right first-time service for our residents within the retirement village.
• Assisting as requested with the set-up, delivery and clear up for events, activities and social functions.
• Reporting repairs to colleagues in a timely manner to ensure the safety of colleagues and residents.
  
  Experience within a cleaning role would be desirable.
• Knowledge of health and safety associated with cleaning; COSHH and use of appropriate PPE.
• Customer focussed approach and with the ability to show empathy.
• Keen to deliver high standards with an ability to look to improve services.
• Confidence using digital devices, ICT software and systems.
• An Enhanced DBS check is also required for this role.
• Full UK driving license
  
  Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.


• 28 days annual leave (pro rata) with the opportunity to buy and sell leave
• Family friendly policies
• Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
• Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
• Reward & Recognition scheme with retailer discounts and cash back
• Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
• Supportive working environment with great learning and development opportunities