Facilities Coordinator

Facilities & Estates is made up of several business areas including Commercial Services, Facilities Services, Campus Planning and Development and Accommodation.

We are looking to appoint an organised and proactive Facilities Coordinator to join our Facilities Management team. This role is pivotal in ensuring that our campus buildings and grounds are well-maintained, safe, and meet the needs of students, faculty, and staff. The ideal candidate will support the delivery of high quality and professional support services across the estate with a primary presence at the main City Centre campus with the expectation to travel to our coach lane campus as business needs dictate.

You will be required to support the Facilities Manager in the delivery of a range of facilities activities across the Campuses including the co-ordination and supervision of services and suppliers (e.g. cleaning, window cleaning, waste, grounds maintenance, porterage, inspections and audits, estate configuration etc). You will also collaborate with external contractors and vendors, ensuring quality service delivery and adherence to university policies. You will operate to deliver an effective and cost-efficient service to Service Level Agreements (e.g. performance standards, value for money, continuous improvement initiatives) all aligned with customer needs.

You will provide management and supervision within your area of responsibility. In addition, you will be required to monitor and manage service activity, budget, health and safety as well as develop management information for future planning, organisation and decision making.

You will have a wide range of facilities management and leadership experience; good planning and organisation skills and an ability to communicate at all levels of the organisation. You will have strong interpersonal skills and an ability to motivate and develop staff to create a high performing team. You will have a passion for providing exceptional customer service and proactively identifying and implementing changes which have measurable business benefit.

To be successful in the role you will have:

Comprehensive knowledge of the work practices, processes and procedures relevant to the role, have the ability work as and effective team member in supporting the university strategy and other activities for the benefit of own area of responsibility and have demonstrable experience of working within facilities management and delivering service solutions on a scale comparable with role requirements.

You will also have experience of effectively managing large groups of staff, experience of planning and organising the activities of your self and/or others and experience of working independently dealing with unforeseen problems and circumstances.

It is expected that the successful person for this role will be qualified to HND or equivalent in a discipline relevant to the role and hold a valid IOSH Health and Safety qualification.

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