Facilities Management Contracts & Technical Management

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
Corporate and Delivery Directorate works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The directorate is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.
The Grade 6 Head of FM Contracts and Technical Management role is available in the Home Office Property Services (HOPS) team, reporting into the Deputy Director for Workplace Services and Projects. The post will be responsible for overseeing FM contract procurement and day to day management, working closely with Home Office Commercial, and overseeing FM technical services including asset management and asset fire, health and safety.
This is an exciting opportunity to join the HOPS team and work on a varied and exciting government property estate, supporting the Home Office in delivering our strategic property ambitions of a smaller, better, greener estate, aligned to the Government Property Strategy, and operational and political priorities., HOPS are responsible for providing expert property services to the department. The estate comprises of office, Border Force, warehouse, residential, detention and public access properties. Our property teams work with a variety of stakeholders within the department, across Government and with a range of external suppliers to deliver a range of construction projects, change and improvement projects, estate management and facilities management to support the Department in delivering our strategic ambitions of a smaller, better, greener estate in line with the Government Property Strategy, and operational and political priorities.
The Grade 6 Head of FM Contracts and Technical Management role is responsible for FM technical oversight, advice and assurance, leading a multidiscipline technical team and working closely alongside the Head of FM Operations and their teams. The post holder will lead FM technical input on the procurement of FM contracts and the day to day FM contract management activities during the life of the contracts. The post holder will be responsible for FM technical services including asset management, maintenance, asset fire, health and safety, supporting delivery of FM services in line with departmental and government property strategies and standards and ensuring legislative compliance is monitored and achieved.
Line management
This role will involve line management.
Travel
This role will require some travel to Home Office sites which would be at least monthly and could require some overnight stays.
Working pattern
Due to the business requirements of this role, it is only available on a full-time basis. Compressed hours are also an option., + Leadership of the multidiscipline FM Contracts and Technical Management team of FM technical specialists, motivating, developing, and managing them effectively.
+ FM technical lead on the procurement of Home Office FM contracts throughout the procurement lifecycle and managing FM contracts deliver contracted requirements. Ensuring suitable FM contracts are in place to meet business requirements, achieve value for money and provide a quality service.
+ Lead the team providing assurance and guidance on asset fire, health and safety, developing and overseeing suitable governance frameworks and processes to ensure estate and service delivery compliance with all applicable legislation and best practice for fire, health, and safety. Overseeing and supporting audit and assurance activity.
+ Ensuring robust asset management and maintenance strategies, processes and activities are in place aligned to cross government standards. Supporting the delivery of asset maintenance surveys, providing technical guidance and standards, maintaining asset data accuracy and assurance.
+ Leading client-side super-user support and administration for digital FM solutions e.g. CAFM. Supporting digital asset management and BIM activities, ensuring FM service delivery maximises opportunities for digital progression, innovation, and transformation.
+ The post holder is accountable for the budget for their team and reports directly to the Workplace Services and Projects Deputy Director., + Personal Statement (1000 words maximum)
Your CV should consist of your career history, skills and qualifications including any key achievements in each role. Your CV will be used to provide further context on your personal statement and scored against the essential criteria.
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
2. Sift - week commencing 4th November 2024.
The sift will be held on Personal Statement and CV which will be scored.
However, if a large number of applications are received, the sift will be conducted on the Personal Statement only.
Interview
3. Interview – week commencing 2nd December 2024.
If you are successful at sift stage, you will be invited to an interview that will consist of questions based on:
+ Behaviours (as listed in the job advert)
+ Strengths
+ Technical Skills (as listed in the job advert)
The following technical skills from these core roles will be assessed at Senior Practitioner level during the selection process:
+ Commercial Acumen - E
+ Health and Safety, Compliance and Inclusion – E
For guidance on the Technical skills, please refer to the Government Property
Profession. https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2
In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation will be assessed against 'Behaviours' on the 'Success Profiles' and will be specifically assessed against the Behaviour Managing a Quality Service. The presentation question/scenario will be disclosed closer to the interviews.
Interviews will be carried out via video. Candidates will be required to have access to:
+ A laptop (personal or work) with a working webcam
+ Good internet connection
+ Microsoft Teams
For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.
Further information
Problems during the application process
If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website. Applying - Home Office Careers
Location preferences
You can select up to two/three locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.
Reserve list
Reserve lists will be held for each location and profession. Candidates will be appointed in merit order by location and profession.
Candidates judged to be a near miss at interview may be offered a post at the grade below the one advertised without the need to go through a further selection process, providing the role has the same Success Profiles elements and essential skills. There is no guarantee that further such vacancies will arise.
Additional Security checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
Visa sponsorship
We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
+ Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
+ Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

+ You should be an experienced senior FM professional and be able to demonstrate ensuring legislative and contractual compliance, asset management and use of FM related digital systems in previous roles.
+ Hold, be working towards or willing to work towards relevant accreditation aligned to the GPP career framework e.g. CIWFM, MRICS.
+ FM contract management and high-level management of key suppliers, including contract administration and performance management.
+ Ability to understand and interpret complex datasets, guidance and quickly identify performance issues, explaining all concisely and clearly to stakeholders. Excellent written and oral communication skills.
+ Highly developed leadership skills, including direction setting, motivation and change management for staff and supply chains.
Desirable criteria
+ Experience of leading multidiscipline teams.
+ Experience of the FM contract procurement process., + Communicating and Influencing
+ Leadership
+ Managing a Quality Service

Technical skills
We'll assess you against these technical skills during the selection process:
+ Commercial Acumen - E
+ 10.Health and Safety, Compliance and Inclusion – E

In addition to your salary, a career with the Home Office offers a range of benefits, including:
+ A Civil Service pension with an employer contribution of 28.97%.
+ In-year reward scheme for one-off or sustained exceptional personal or team achievements.
+ 25 days annual leave on appointment, rising with service to 30 days.
+ Eight days of public holidays, plus one additional privilege day.
+ Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.