Facilities Officer

We have an exciting opportunity for a Facilities Officer to join our property team, reporting into our Head of Property. This is an office-based role at our Head Office in Crawley, Monday to Friday 09:30 - 14:30 (flexibility on hours can be discussed, if required). Hybrid working from home potentially available after probation is passed.,

• Act as the primary point of contact for servicing issues for designated key accounts, this will include : invoice checking, chasing credits, problem solving and dealing with areas of non-performance
• Act as the key account manager for various soft FM services across the estate, ensuring regular meetings are held and advising where improvements and efficiencies can be made
• Undertake account closures, setting up of new accounts and undertaking necessary account management through the integration of new acquisitions and / or the disposal process
• Support operations in the day-to-day facilities management, alongside our externally sauced helpdesk as and when needed, ensuring that maintenance requests are actioned quickly and efficiently to agreed SLA's
• Learn and operate our CAFM system to provide help and support to our clinics
• Work across our internal teams and departments, to deliver consistent support and advise and to ensure strong relationships are built with key stakeholders ensuring alignment with organisational goals
• Collaborate with vendors and supply chain partners to obtain competitive quotes for materials and services
  
  Our ideal candidate will:
• Possess excellent communication skills
• Have experience working within a property / facilities role and ideally procurement
• Ability to respond quickly to emergencies that arise
• Proficient in MS Office and aided facilities management software
• Strong ability to multitask and build relationships with various departments
• Pervious experience in healthcare is not essential but would be advantageous
  
  Your birthday off!
• UK Healthcare cash plan scheme - claim for various healthcare costs up to an annual limit
• The ability to buy holiday once a year
• Blue light discount card
• Discounted gym membership
• Cycle to work scheme
• Additional holiday incentives
• Annual conference
• Plus many more!
Interviews will be held week commencing 14th October