Facilities Operative

A multi-disciplinary role supporting the facilities management with a central london office. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.,

• Support in the delivery of hard and soft services
• Coordinating vendors and subcontractors on site
• Working with contracted vendors for example, cleaning vendors
• Conducting audits, assisting with issues and attending meetings
• Delivering exceptional customer service both to internal and external clients
• Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
• Providing administrative support to the team on a daily basis
• Conducting office tours for onsite visitors ensuring a positive experience
• Managing in office supplies: ensuring repeat orders are placed and approved, stationery areas are kept tidy at all times and actioning Client requirements on stationery needs
• Undertaking minor maintenance and repair works
• Working as part of the multi-service team: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed
• Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
• Conducting risk assessments and following safety protocols
• Providing back up support to the facilities manager on a day-to-day basis, The main business language spoken in our offices is English. Knowledge of English is essential
• On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
• The role will be structured 5-days a week
  
  You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
• You work collaboratively as part of a team to solve problems with professionalism and service focused approach
• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
• You are open and have good communication skills
• You strive for excellence in what you do and share ideas for improvement
• You are familiar with computer equipment and programs (Word, Excel and Outlook)
• You are adaptable to work to requests and projects that may vary from day to day
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.