Facilities Supervisor - Domestic and Linen Services

CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Supervisor

This role is an exciting opportunity for people who are flexible, task focused and who have excellent communications skills. We encourage and support our employees to progress within CHoICE and offer full training on the job

As a Domestic Supervisor you would be responsible for day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it

CHoICE Facilities Services work together;

To deliver nationally recognised high quality, safe, cost effective services for the people, patients and stakeholders

To attract and retain employees who are proud to recommend our services

To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.

CHoICE Facilities Services provide a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites, Day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it.

To Supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all CHoICE sites.

Working closely with Facilities Management team, clinical site managers, on call teams out of hours, week-ends and normal office hours to prioritise operational requirements

To undertake a rotary shift pattern covering 7 days per week during the hours of 0600 to 2200 hours

To assist the Heads of Department and deputies in managing the duties and performance of the staff within Soft FM

To contribute to the on-going development and delivery of all Soft FM services

Supervise all aspects required for the delivery of a high quality Soft FM, ensuring that all service staff are correctly trained to fulfil their role, and that the service is in line with customer needs

Educated to GCSE level or equivalent qualification (include Maths and English)

NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge

Sound knowledge of catering / domestic / porter functions within a healthcare environment

Experience of working in a support services function

Current driving licence

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

To join a friendly, organised, and positive working environment, applyfor this role

• Mon-Fri 40 hours per week between hours 0600-2000, normally 0900-1700


• Rotary shift pattern covering 7 days per week during the hours of 0600 to 2200 hours