Facilities Team Leader

Responsible for scheduling resources and prioritisation of reactive and planned tasks working with the FM Helpdesk.

• Ensure and demonstrate through routine reports and statistical analysis that the required standard of service delivery is achieved.
• To develop and maintain high motivation and morale within the workforce.
• Support the FM team and carry out regular checks and audits to ensure that all activities and repairs are satisfactorily undertaken to the required standard, including third party contractors and partners.
• Assist the FM Helpdesk with managing of keys for lockers, cabinets and cycle lockers in accordance with the required processes and procedures.
• Provide a customer service approach to support building occupants in general maintenance matters and FM services.
About Us The Facilities Management Service has recently gone through a period of significant change and transformation and we have a smarter operating model to ensure the service is best placed to support the delivery of our front line services and meet the needs of our residents. The FM team provides building and operational support to various services in the council to ensure that they have a clean, safe working environment and that the space they work in allows them to carry out their roles and responsibilities in a productive way with minimum disruption. This role is responsible for the supervision of a team of Facilities Operatives delivering a safe and high quality standard of service for building users via the delivery of workplace checks, mail/reprographics and support at corporate sites as well as undertaking general maintenance work, minor reactive repairs, small project works and movement of equipment and room set ups for events.

Able to travel within and around the borough. Required to act as trained first aider. Ensure all health and safety standards are adhered to for the relevant work area. Apply diversity and equal opportunities policies in the workplace. Ability to work out of hours when required, particularly with respect to Council meetings and special events and on maintenance projects or works. Ability to work in a busy and pressurised environment. Participating in training to demonstrate competence and as required for the role. Knowledge of the procedures for a range of tasks and the operation of tools and equipment e.g. knowledge of moving and handling procedures. Good social skills, with an ability to communicate and inform immediate colleagues, staff and members of the public. Staff supervision and leadership skills. Good organisational skills, capable of achieving agreed deadlines and targets. Clear verbal and written communication skills. Self-motivated and flexible. Working knowledge of IT systems. Excellent knowledge of AV meeting room systems. Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Flexi-time (Please note, this applies to roles at grades 1-9 only) Three volunteering days per year in Sutton Comprehensive learning and development programme Local and national discounts for shopping, eating out and leisure activities Interest free season ticket loans Local Government Pension Scheme Car parking scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership « Return to the search results