Family Ambassador & Lived Experience Lead

We are seeking an Expert by Experience & Family Ambassador Lead to play a key role in shaping and improving the experience of children, young people, and their families within our mental health services. This is a unique opportunity to contribute to co-production efforts, ensuring the voices of parents and families are heard, valued, and integrated into the care we provide. In this role, you will support parents and carers of young people in CAMHS (Child and Adolescent Mental Health Services) inpatient care, guiding them through the process and advocating for improvements to service quality and outcomes. TheThames Valley Specialised Children and Young People Mental Health Services Provider Collaborative is a partnership of NHS organisations dedicated to transforming mental health services for children and young people across the Thames Valley. Led by Oxford Health NHS Foundation Trust, we work in collaboration with Berkshire Healthcare NHS Foundation Trust and Gloucestershire Health and Care NHS Foundation Trust to deliver high-quality, locally-based mental health care that meets the needs of young people and their families. Our mission is to make mental health care more connected, accessible, and responsive. By collaborating across organizations, we aim to provide care closer to home, reduce inpatient admissions, and ensure young people receive the right care when and where they need it., In this role, you will facilitate and support a community of practice for Experts by Experience and Family Ambassadors. This involves fostering collaboration, encouraging shared learning, and ensuring that the voices of families and young people are integrated into the ongoing development of services. You will also work closely with Case Managers, Quality Leads, and other equivalent roles within the Provider Collaborative. By linking with these key individuals, you will help provide additional support for children and young people when concerns arise, ensuring that their needs are addressed in a timely and effective manner. Furthermore, you will partner with the Senior Clinical Pathway Manager and Quality Lead to hold the system accountable for delivering high-quality care for families and parents. Together, you will work to ensure that services are continuously improving and that families receive the support they need throughout their journey. With a strong focus on quality, safeguarding, and governance, we aim to ensure that every young person receives the support they need within their local community, linking up services and creating a seamless care experience. Join our collaborative team to improve mental health services for children and young people, directly shaping care that meets families' needs. If you're passionate about enhancing patient experiences, empowering families, and driving change, we'd love to hear from you.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount
• Pension scheme
• Lease car scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups