Family Liaison Worker

An opportunity has arisen within the Inpatient Mental Health Teams at Tameside for a Family Liaison Worker. A Family Liaison Worker is "a person who provides unpaid, practical or emotional support to someone with a disability, addiction or illness. The person may be a relative, partner, friend or neighbour. A Family Liaison Worker may be of any age and may be a young person providing assistance to a parent or another person. A carer may live with the person they care for or provide support from a distance."
This role will involve supporting the carers whilst the person they care for is an inpatient. This may involve telephone, email, home visits and other face-to-face contact with carers offering them support and helping them to look at co-operative ways of working, with a range of health and social care professionals, the post-holder will ensure carers have access to statutory assessment and effective referral procedures to secure appropriate support.
The post-holder will promote carers rights and services to both carers and health and social care professionals raising awareness of issues affecting carers and their families and support available. Identifying opportunities to engage 'hidden' carers (those carers who do not see themselves in a caring role and not accessing available support or services) you will develop carer support groups, particularly for those who struggle to navigate care and support systems or are socially isolated.
We have a strong commitment to promoting your development. You will be supported by supervision and will be given the opportunity to develop and enhance your skills and knowledge. Key Requirements of the Person Specification: Good basic education including English to GCSE standard or equivalent., + The role is to support carers both practically and emotionally, ensure that they are well informed and supported with their individual health and well-being needs .
+ Work closely with clinical teams, offering support to carers in their own right
+ To support carers attending clinical team reviews, ward rounds and CPA meetings.
+ The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition.
+ To ensure that the role of unpaid carers is recognised, supported and valued. To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
+ To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
+ To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service User's consent, Trust Strategic Priorities and Carers Engagement Procedures.
+ To have knowledge in the identification and support required for young carers.
+ To facilitate the delivery of carer support in a group setting where required, + To ensure that the role of unpaid carers are recognised, supported and valued.
+ To promote the Triangle of Care (TOC) standards and principles, and other carer specific initiatives to services and carers.
+ To ensure that carers are well informed, supported with their individual health and well-being needs in relation to their caring role and involved in decision making about the care of their loved one.
+ To provide carers with information and advice about services both within and external to the organisation, that contributes to their caring role and increases their knowledge regarding care and treatment processes.
+ To work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one in accordance with Service User's consent, Trust Strategic Priorities and Carers Engagement Procedures.
+ To have knowledge in the identification and support required for young carers.
+ To signpost and facilitate carers access to a range of support services.
+ Provide 1:1 support to carers and access to information, advice and activities that help maintain and improve carer health and wellbeing, tailored to meet their individual needs.
+ To facilitate the delivery of carer support in a group setting where required.
+ To support carers attending clinical team reviews, ward rounds and CPA meetings.
+ To support clinical teams working with families, friends and parents.
+ The post holder will be able to respond flexibly to the needs of carers.
+ The post holder will take an active role in the development of the service approach to supporting carer involvement and engagement and promote carers needs both internally and externally.
+ The post holder will work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition of their role.
A hints and tips document is attached below for guidance on completing your application form.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
+ Identity verification
+ Right to work check
+ Disclosure and barring service (DBS)/Criminal record check (dependent on role)
+ Professional registration and/or qualification check
+ Occupational health assessment
+ Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application.
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople