Family Support Workers

Monday to Friday with flexibility required for occasional evening and weekend work to meet the needs of the service. Some key activities/objectives include:

• Plan and support delivery of targeted service elements, producing KPI's and outcomes.
• To strengthen families in a trauma informed way; promote resilience and self-care to prevent children and young people requiring more specialist and intensive support through high quality and impactful direct work.
• To support families to access universal services as appropriate.
• To offer a range of other evidence-based interventions to support their work with families.
• Complete and upload all relevant forms (risk assessments, Consent, GDPR, CC registration form).
• Work with the wider teams within the Family Hub Offer to meet the needs of the service across the borough.
• Working in collaboration with agencies to strengthen the exit strategy to ensure sustainable change.
• To capture the voice and experience of children and young people and utilise this to inform and develop service delivery.
  
  Must have access to own vehicle due to the nature of the role.
• Minimum NVQ level 3 or equivalent qualification in relevant field
• Efficient at managing workload and prioritising tasks/ability to multi-task
• Good communication skills and ability to form strong partnership links.
• Driven, passionate and flexible in offering families a high-quality service.
• Secure knowledge and confidence to recognise and response to safeguarding concerns and issues.
• Ability to collate and analyse information to produce high quality assessments, action plans and reports.
  
  We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Workplace Offer: What it means for you The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer, Volunteer days
Discounts at 100's of retailers Employee suggestion scheme Company pension Employee Assistance Programme Find out more