Field Engineering Manager

The Field Engineering Manager is responsible for the leadership, development and management of a team of Team Leaders and Field Engineers across several regional teams based throughout the UK. You will also be responsible for all field-based activities covering deployment of new services at both Vodafone and customer locations, as well as the ongoing maintenance and assurance activities in line with contracted SLAs.

( Maintain and build relationship with Project, Operations, design & build teams to ensure customer Build/Run requirements are understood and met, as well as handed into Operations
( Manage team workload/communication to ensure that service delivery is understood and met within delivery SLAs, whilst providing ongoing fault support.
( Ensure core site information, documentation and as built information is kept up-to-date and available to wider teams
( To lead on all installation/field security standards, as well as training/development for the field team and HS&E requirements, mirroring and conforming to the wider Vodafone standards
( Provide point of escalation for build and fault related matters and all HS&E requirements.

( Experience in managing the workload of team leaders, field engineering teams and the ability to work unsupervised for extended periods.
( Technical knowledge of customer transmission and data networks
( Experience of managing teams who build and deploy new services at customer locations
( A clear and analytical approach to workflow management
( Previous experience of being a point of escalation for build and fault related matters and all HS&E requirements.

Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference., We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations'.

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.