Field Project Manager

Equal Approach Ltd.

Field Project Manager

£48296

Equal Approach Ltd., Bedford Place, City of Southampton

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 24 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: b4e67990a60f4e77bded13771151705a

Full Job Description

This role involves delivering new connections for 1-4 properties and relocating our equipment within customer properties. As a Field Project Manager, you will oversee the entire customer journey from start to finish.

The ideal candidate will have exceptional communication skills and the ability to engage with stakeholders at every level.

We are looking for a professional who can thrive in fast-paced environments and deliver results within tight timelines.

Join us and be part of a team dedicated to excellence in project management.

Roles and responsibilities will include, but are not limited to:

- Managing the customer journey from start to finish including; booking the work, ensuring the customer understands all elements of the job and is ready for the work to be completed.

- Creating construction packs for minor connection projects within key deadlines, ensuring accuracy of information so the jobs are completed right first time.

- Supporting both our customers and delivery partners to ensure the smooth delivery of projects.

- Driving performance and improvements to the customer service we provide helping us achieve maximum incentive rewards for Time to Connect (TTC) and Broad Measure (customer satisfaction) scores.

- Continual / overall finance review.

Good business and technical knowledge of the electricity distribution LV network.

- Electrical knowledge / qualifications.

- Excellent customer service skills.

- Awareness of street works and permitting and ideally hold NSWRA accreditation.

- I.T. literate being comfortable with Microsoft packages such as Word, Excel and Office.

Regular travel is required and as a result we can only accept applications from candidates that hold a current driving licence.

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net zero, so teamwork will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.