Field Service Engineer

The Service Engineer delivers hands-on servicing and repair of water treatment equipment. You will be responsible for your own diary to ensure that client sites are visited and serviced in line with their service level agreement. You will undertake scheduled service, and one-off planned service outside of contract, along with emergency call out activity if required. You will also be responsible for the repair or installation of our equipment at customer sites. What are the day to day duties?

• Undertake planned and unplanned service
• Perform routine maintenance work including chemical sanitisation
• Minimise customer down time by effectively planning and executing the work
• Deliver and install new equipment
• Test and commission all work prior to leaving the work-site
• Explain and demonstrate how to correctly use the equipment if necessary
• Ensure Customer sign-off of work prior to leaving site
• Promote Service contracts and report back new opportunities to line manager
• Maintain spare parts stock and keep up to date records
• Maintain all tools
• Actively participate in equipment servicing