Field Service Engineer

Covering our Leicester and Norfolk regions, ideal candidates will live around this area.Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery? Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team. Key Responsibilities As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.Carrying out essential maintenance and servicing to our hire machinery on-site with customersOffer breakdown resolutions and an effective repair serviceTroubleshoot and resolve any technical/mechanical issue during site visitsCollaborating with the wider operations
teams to identify opportunities for improvements to our serviceMaintaining accurate documentation of all repairs, services, and customer interactions What We're Looking For Experience of repairing and servicing plant equipment which includes TelehandlersA recognised mechanical qualification in mechanical plant or agricultural engineeringExcellent communication and customer service abilitiesWillingness to travel to customer sites as requiredA valid driving licenceWhat We Can Offer You 25 days annual leave + bank holidaysCompetitive salary & overtime potential40 hour weekFully equipped service vehicleTraining & development programmeDealership training (where applicable)Roto training & Diagnostics trainingLife Assurance coverPension schemeShare Save option (Vp plc) A Little Bit About Us UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong
reputation as a trusted specialist in telescopic handlers and tracked access platforms hire. At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations. Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make