Field Service Engineering

Schneider Electric has an exciting opportunity for the right person to join our experienced team as a Field Service Engineer supporting a diverse and exciting customer base, including several blue-chip accounts, covering the region of London and East Anglia. You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.,

• Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
• Take ownership of your customer base to meet/exceed our contractual requirements
• Delivering a best in class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of Schneider Electric
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Identify project opportunities on your accounts and on potential new business accounts
• Work closely with your team coordinator to ensure that the team's operational objectives are achieved
• Take part in the team call out rota and support other members of the team where possible
• Take pride in your role at Schneider Electric by presenting yourself in a smart and professional manner
• Embracing and become a role model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards
• Ensure you continue to develop your technical and industry knowledge through the Schneider Electric training school and keeping abreast of technological developments in the industry
  
  Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience would be beneficial but not necessary
• You possess previous experience in the Field Service environment, where you had to look after customers
• You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
• Be able to demonstrate related work experience and a strong track record in similar role
• Positive attitude and constructive approach
• Fluency in English (written and verbal) is a must
• Hold a full driving license