Field Service Project Management New Grad

We are motivated by the desire to make a difference in people's lives through the design and implementation of leading network technologies. Embrace diversity, celebrate inclusion and champion ideas. From across the table to around the world, our path to innovation comes from our friendly environment and outstanding people. That's the Ciena network. Responsibilities The Ciena Associate Services Project Manager will support and ensure the successful delivery and management of single or multiple Service projects within scope, quality, time, and cost constraints that may be clearly defined or require dynamic change management to deliver business value. General Activities (Supervised by a Ciena Senior Project Manager)

• Responsibilities of the Services Project Management team: I am responsible for leading, overseeing, and ensuring successful implementation, delivery, and management of customer projects within a customer network.
• Ensure Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer's expectations for quality and service.
• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.
• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Implement Project Communication plan.
• Document and communicate project status, obstacles and resolutions to management.
• Perform risk assessment and implement mitigation plans.
• Services Project Manager may support pre-sales activities, providing project management subject matter expertise and contributing to Customer proposals and RFP responses, as required.
• Interface across Ciena teams and Customer operations teams, Sales, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.
• May be required to contribute to process management optimization efforts associated with project management
Success will evidence itself in the following ways:
• Ability to support large volume of projects meeting scope requirements and meeting or bettering on-time commitments and financial objectives
• Delivers superior customer experience built on responsiveness and quality
• Demonstrates value of Ciena services through superior performance
• Galvanizes project delivery team in unified action and mindset
• Possesses positivity and strong work ethic to '"never give up" attitude
• Mature business "customer first" demeanor
• Attention to detail critical from the collective project team
• Recognizes failures and responds constructively
Ideal Profile:
• Critical Thinking / Analysis- Analyzes Multi-dimensional problems; gathers information over extended periods of time and applies complex concepts to generate possible solutions.
• Judgment - Makes Complex decisions/Judgments taking into account multiple alternatives.
• Decisiveness - Delivers decisions in the face of competing alternatives
• Outstanding planning, scheduling, and coordination skills
• The breadth of technology, Services, and business acumen.
  
  Strong business judgment and ability to think through complex business issues.
• Works collaboratively in a matrix environment with many stakeholders
• Results-oriented, Collaborator, and Accountable
• Outstanding verbal and written communication.
• Must have proficiency with Project Mgmt tools. Microsoft Project, Salesforce, Customer First
• Velocity
• Building Relationships
• Business and Financial Acumen
• Influencing Others
What Does Ciena Expect of You?
• Initiative - you're a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility-You are readily able to make key decisions and manage competing and ever-changing account priorities, and you are largely driven by the software development process.
• Communication expertise: You have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team means you thrive in a multi-disciplinary team environment but are comfortable working independently as required.
• Relationship builder - with an ability to influence, you can get work done through others.
• A commitment to innovation - you keep abreast of the market and competitive developments and are always keen to formulate new ideas and solve problems.
Education Qualification
• Bachelor's degree in a related field and up to 12 months of related project mgmt. work experience is strongly preferred
• Prince2 / PMP Certified preferred
Experience having worked in a matrix organization that includes demonstrating strong influencing and collaborative skills across multiple teams

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.


• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSU's (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable. We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.