Finance Administrator

Contribute to delivering the Group s Customer Plan and profitable growth ambitions by ensuring customers are billed correctly. Correspond with internal and external customers to overcome invoicing issues and oversee the Group s revenue intake. Support the business and credit control with queries to ensure efficient cash collection.,

• Ensuring the prompt, accurate preparation and dispatch of invoices and backing data to all customers.
• Liaise with external customers and internal departments to resolve billing queries and customer billing requirements.
• Identify billing improvements and drive forward to aid the reduction of credit notes
• Work in partnership with internal departments on all aspects of billing, i.e., integration of new services/systems within billing
• Collaborate with the purchase ledger team to ensure the prompt, accurate input of supplier invoices, approvals and preparation of payment runs i.e. Partner Commissions
• Support Team Leads and Lead Billing Assistant with any ad hoc tasks relating to the audit of in-progress cases
• Ownership and management of IMServ s Finance leasing work-streams
• Supporting in data cleansing exercises in readiness for ERP system upgrades
• Assist the wider Finance team on other ad hoc tasks
• Escalate billing issues to in a timely manner with suggestions on how the teams can reduce errors going forward
• Ensure the prompt and accurate posting of cash daily
• Contribute to managing the central Finance team mailbox
• Supporting the credit control team in reconciliations and analysis
• Processing and approval of credit notes in line with specified approval limits.
  
  Self-motivated and organised. Able to plan own time ensuring targets and deadlines are achieved.
• Good communication skills, both written and verbal with an ability to liaise with people at all levels.
• Good working knowledge of Excel is essential.
• Some knowledge of accounting principles and systems is not essential but useful.
• Excellent attention to detail.
• Uses own initiatives to get things done and suggest ways to improve processes.
• Aware of client needs and expectations - acting promptly to resolve matters in a clear and professional manner.
• Have a pragmatic approach to problem solving using initiative and tenacity to succeed
• Ability to be adaptive in a team where responsibilities and process frequently change
• A pro-active mindset to deliver results and improvements
• Problem solving and investigatory skills along-side a go get attitude., Previous experience of working with SME s with turnover between £20-£100M desirable
• Previous experience within a financial administrative role as well as excellent proficiency in word processing, excel, internet and email systems.
• Have commercial Utility (Gas/Electricity) experience (desirable)
• Experienced in speaking to customers (internal and external) and having an assertive conversation regarding resolution to invoicing issues
• Previous experience of working towards targets
  
  IMServ is one of the UK s largest independent energy data management providers. Delivering award-winning services to more customers in more places, meeting industry targets, and becoming a benchmark for excellence., Our people are our main asset. We strive to ensure they remain happy, competitive and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider.
Diversity and inclusion have long been at the heart of of IMServ s success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)