Financial Crime Systems & Analytics Manager (Cards)

Financial Crime Systems & Analytics Manager (Cards) Hybrid (Remote Home / Manchester City Centre) Salary available upon request Want to change the world? A career that makes a difference We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics

• .
There has never been a more pressing time for our Bank to focus our efforts on causes that matter to our customers and colleagues. Why not see where you can make a change, and join the UK's original ethical bank to continue our ambitions to lead the industry on environmental and social issues in 2024 and beyond. We promote a hybrid working environment, which means you will work at our office in Manchester roughly once a week and then remotely from home. To enable you to work from home, you will need have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. The role: We are looking for a strong Financial Crime Analytics Leader specialising in Card Fraud to head up our mighty first line defence team. You will have a strong balance of Leadership and Fin Crime Systems experience. The role will encompass managing our financial crime systems analytics team, key stakeholders and suppliers across the wider bank. You will play a critical role in the strategic thinking behind the protection of our bank from financial crime. Technical card fraud specific, leadership and strategic experience is a must. Key Accountabilities:
• Manage & lead the development, implementation and maintenance of strategies and systems for the management of Financial Crime (with a strong skill set in Card Fraud) and support the effective management of Financial Crime prevention through the use of data analytics.
• Maintain and manage an effective card fraud prevention system to protect customers against fraud and losses to the bank, as well as avoiding impact to genuine customer activity.
• Work with stakeholders across Co-operative Bank business units and within Financial Crime Risk Management to deliver a portfolio of projects and business change to reduce financial crime losses whilst minimising impact on genuine customers.
• Continuously review and adjust 1st and 3rd party financial strategies, policies, models and systems ensuring prevention measures and costs remain proportionate to the risk within the context of the Bank's prevailing risk appetite.
• Drive continuous improvement within own function and across the Bank by influencing key stakeholders with compelling cases for change
• Supports senior colleagues in the formulation and implementation of broader policy and ensures consistency with market/industry best practice where appropriate.
Knowledge, Skills and Experience Required:
• Analytical and data driven with technical card fraud experience in order to utilise bank data warehouse to produce meaningful MI and narrative on fraud trends and losses
• Be intuitive and forward thinking to be ahead of the curve in preventing card fraud
• Good negotiation and diplomacy skills are required, to articulate to stakeholders the fraud loss drivers impacting losses and how change - local or strategic - will benefit the customer, colleague and company
• Confident & proven Financial Services Professional with extensive knowledge of financial crime risk management.
• Broad knowledge of the financial services market and prevailing legislative/regulatory environment
What You Can Expect From Us:
• Flexible and home working options
• Car allowance of £5,500
• Private healthcare plan
• 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days
• Competitive pension with up to 10% employer contribution
• Income protection / life assurance
• Commitment from employers on continued learning & development
• Wellbeing support 'Help@Hand' offers mental health support, physiotherapy, GP's for both you and your family.
• 2 paid days for volunteering per year
• 'MyReward' corporate discount for over 800 retailers and Cycle to Work Scheme.
• Family friendly policies and supportive working environment
• Colleague network groups committed to inclusion and diversity within our Bank.
We can only consider candidates with the right to work in the UK at this time. If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
• Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.
  
  Analytical and data driven with technical card fraud experience in order to utilise bank data warehouse to produce meaningful MI and narrative on fraud trends and losses
• Be intuitive and forward thinking to be ahead of the curve in preventing card fraud
• Good negotiation and diplomacy skills are required, to articulate to stakeholders the fraud loss drivers impacting losses and how change - local or strategic - will benefit the customer, colleague and company
• Confident & proven Financial Services Professional with extensive knowledge of financial crime risk management.
• Broad knowledge of the financial services market and prevailing legislative/regulatory environment
  
  We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics.
There has never been a more pressing time for our Bank to focus our efforts on causes that matter to our customers and colleagues. Why not see where you can make a change, and join the UK's original ethical bank to continue our ambitions to lead the industry on environmental and social issues in 2024 and beyond.


• Flexible and home working options
• Car allowance of £5,500
• Private healthcare plan
• 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days
• Competitive pension with up to 10% employer contribution
• Income protection / life assurance
• Commitment from employers on continued learning & development
• Wellbeing support 'Help@Hand' offers mental health support, physiotherapy, GP's for both you and your family.
• 2 paid days for volunteering per year
• 'MyReward' corporate discount for over 800 retailers and Cycle to Work Scheme.
• Family friendly policies and supportive working environment
• Colleague network groups committed to inclusion and diversity within our Bank.
We can only consider candidates with the right to work in the UK at this time.