Financial Safeguarding Officer

We are seeking someone with good knowledge of Financial Safeguarding Investigations and strong communication skills to join Client Services as a Financial Safeguarding Officer.

The Financial Safeguarding Officer investigates and collates information of abuse of persons with care and support needs finances. The information is gained to support Norfolk County Councils responsibilities under S44 The Care Act 2014 (Safeguarding) and is shared both internal with Social Services and also relevant external agencies.

This role is varied and interesting and involves the following key activities:

• Collating financial information held by Norfolk County Council where concerns of possible financial abuse have been raised by either Financial Services or Social Services.


• Making both in-person and remote contact and enquiries with persons who are managing the person with care and support needs finances.


• Visiting persons with care and support needs to investigate and inform them of financial concerns and assess their mental capacity under the Mental Capacity Act 2005.


• Prepare reports of the enquiries completed to share both to internal and external.


• To provide expert advice and support to Social Care staff in relation to their Financial Safeguarding enquiries.


• Deliver training on financial abuse both internally and externally., You will receive training and support to carry out this role, but to be successful in your application you will need to demonstrate
  
  Knowledge of financial Safeguarding investigations.


• Strong communication skills, both in in-person and remote situations with great customer service skills to a diverse range of people.


• Strong organisation skills, ability to prioritise, and work on your own initiative, including the ability to make decisions and problem solve. Experience of delivering training and of giving clear constructive advice to both professionals and customers.


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  We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
  
  
• Competitive salary


• Generous holiday entitlement with the ability to buy and sell leave


• Health and Wellbeing services including fast-track physiotherapy and a free counselling service


• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.


• Financial benefits such as:

+ ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job
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