First Crisis Hub Practitioner

South London and Maudsley NHS Foundation Trust

First Crisis Hub Practitioner

£61000

South London and Maudsley NHS Foundation Trust, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 12 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c679648f7eb5456780bc143c52d2c592

Full Job Description

South London & Maudsley NHS Foundation Trust is seeking a dynamic and experienced band 7 Physical Health Lead Nurse to join our Corporate Physical Health Team on a full-time basis, working Monday Friday 09 : 00 17 : 00.

The post will involve working across our inpatient acute wards at one of our four hospital sites : Maudsley Hospital, New Douglas Bennett House, Bethlem Royal Hospital or the Ladywell Unit at University Hospital Lewisham.

The post holder will be responsible for oversight and ensuring consistency in the delivery of physical health care in line with national guidelines and the Trust Strategy.

Main duties of the job

The post holder will :

  • Lead and support multiple inpatient teams towards the delivery of safe, effective and evidence based physical health care across our inpatient services.

  • Provide meaningful physical healthcare interventions for our inpatient service users.

  • Promote health inclusion in primary and secondary care, and support service users to access local health services and national screening programmes.

  • Work closely with Matrons, Ward Managers, Clinical Service Leads, General Managers and medical colleagues to deliver on quality and improvement, consistent with CQC standards, Trust values and strategic objectives.

  • Hold experience and expertise in assessing and supporting service users with comorbid serious mental illness (SMI) and physical health issues, and the ability to use this experience to develop the skills of junior and MDT colleagues.

  • Be a strong and visible advocate for the importance of physical healthcare for people with SMI, and skilled in engaging service users, carers and colleagues in that care.

  • Develop and deliver training, education and development opportunities for staff across all professional backgrounds, building effective working relationships and trust

  • Deliver in house training designed by the Trust Resuscitation Officer

  • Drive evaluation, research and audit to improve quality and assurance., Provide treatment and preventative healthcare services, as and when requested, working within the policies and procedures of the organisation

  • Support teams to deliver local and national objectives for physical health care in mental health services

  • Ensure that all documentation is accurate, up to date, of good quality and within professional requirement standards of record keeping.

  • Collect and collate information about individual clinical activity on the Electronic Patient Record.

  • Oversee and support the physical health clinics and escalate any issues accordingly

  • Meet as appropriate with care / management teams to report on progress and contribute to the development of services across the inpatient acute care pathway

  • Work to assure the quality of physical health care being provided through achieving high operational standards

  • To maintain professional standards and attitudes towards the care and treatment of service users and their families

  • Maintain knowledge and proficiency in Infection Prevention & Control, medical devices and physical health care through continuing education, engagement and training

  • Work collaboratively with inpatient teams e.g. doctors, nurses, healthcare assistants, psychologists, occupational therapists, physiotherapists etc.


  • to develop and maintain good working relationships
  • To participate in Quality Improvement projects

  • Participate in all aspects of clinical governance, including undertaking clinical audits

  • Supervise junior colleagues or trainees


  • Clinical individual
  • Develop and implement a system to ensure that all inpatients with SMI in the post holder's designated clinical area are offered physical health screening

  • Support the assessment and management of service user's physical health care needs through initial data collection, monitoring of service users progress, feedback, discussion, and reviews with the clinical team

  • Understand the barriers around access to physical health checks for people with SMI and help to troubleshoot and provide solutions

  • Maintain good relationships and clear lines of communication with other professionals, providing specialist advice and support where appropriate


  • Professional conduct, teaching, training and research
  • Undertake all duties in line with Professional Codes of Conduct and maintain professional registration requirements for the post according to discipline / profession

  • Work in accordance and within the principles, policies, procedures and guidelines of all aspects of clinical governance

  • Attend and actively engage in monthly supervision and annual appraisal meetings

  • Identify development and training needs with manager in accordance with Trust / Directorate guidelines. Remain up to date with changing practices and wherever possible make full use of all training and educational facilities

  • Join and lead with colleagues in specialist teaching, consultation / support to other professionals and agencies. Participate in the provision of a good quality learning environment for staff and students

  • Participate in the monitoring, evaluation and audit of physical healthcare data

  • Work with others to undertake and promote research-based practice and use that knowledge in your everyday practice, sharing it with others in the team

    First level nursing qualification (RGN) or dual registration (RGN / RMN)

  • Current professional registration with a statutory body : The Nursing and Midwifery Council UK, Clinical Practice Supervisor and Practice Assessor training (NMC 2018)

  • Teaching / training qualification

  • Evidence of post-graduate professional development e.g. MSc, PGDip etc.

  • Post-graduate training in the assessment and management of physical health conditions

  • Training in clinical supervision, Experience and ability in the assessment and treatment of people with serious mental illness (SMI) and co-morbid physical health conditions

  • Significant post-qualification experience of working as an RGN in inpatient acute settings

  • Experience and ability to take clinical responsibility for physical health care delivery in a specified clinical area

  • Experience teaching / training others.

  • Experience in clinical audit, governance and assurance processes / frameworks


  • Desirable criteria
  • Experience of monitoring the physical health of people with serious mental illness (SMI)

  • Experience of working in Primary Care

  • Experience in clinical supervision


  • Knowledge & Skills,
  • Fundamental skills in managing diabetes, hypertension, delirium, wound care and infection including sepsis.

  • Evidence of competency in clinical judgement and risk assessment

  • Ability to take on new concepts / forward thinking

  • Clear understanding of aggravating and maintaining factors in physical health and comorbid mental disorders

  • Evidence of skill in the use of a variety of approaches that patients find supportive.


  • Desirable criteria
  • Phlebotomy qualification and current skill

  • ECG qualification and current skill

  • Ability to offer support to colleagues from different professional backgrounds

  • Research informed and understanding of evidence - based methods of assessment and treatment

    We work closely with the Institute of Psychiatry, Psychology and Neuroscience, King's College London and are part of King's Health Partners Academic Health Sciences Centre.


  • There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations : care and treatment, science and research, and training.

    SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services.

    Currently, we provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark : as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

    By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care.

    You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field.

    In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.