First Line IT Support Technician

Blessed Thomas Holford RC College, Ashton upon Mersey, Trafford

First Line IT Support Technician

Salary not available. View on company website.

Blessed Thomas Holford RC College, Ashton upon Mersey, Trafford

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: fcb70e364d834f37bb2b55ccee968fd7

Full Job Description

We are looking to appoint a First Line IT Support Technician to work under the direction of the IT/ Network Manager, to provide a comprehensive technical service to all staff, students and visitors.

The successful candidate will be a point of contact on the Help Desk system, provide assistance and support to staff and pupils using IT, and assist with all IT projects, i.e. installation, configuration, repairs, and maintenance. This is a hands-on role and candidates will be required to work flexibly on an operational level.

A recognised computer or network qualification at NVQ level 3, or equivalent experience
Experience of installing and configuring computer hardware and software
Knowledge of computer systems/networks and a range of software applications
Hands-on experience troubleshooting hardware such as servers, routers, hubs etc.
ICT support skills and able to problem solve and design solutions