Fitness Experience Manager - Head Coach - Sunderland

This is a full-time position reports directly into the General Manager and is responsible for creating an engaging environment for our members through the delivery of our exclusive fitness products such as MOVE, Personal Training and our Group Training schedule,

• Advocate for our member onboarding program, MOVE. Leading by example in this area and supporting, and training the wider team to improve confidence and delivery
• Recruit, train & develop Fitness Coaches & Personal Trainers
• Ownership of group training timetables, monitoring performance, and optimising to grow engagement while delivering within budget and delivery of your own on shift classes
• Big focus on driving new member sales and retaining existing members to grow live member movement
• Supporting the wider team by driving all revenue lines from membership sales to product & secondary, to drive profitability
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment, and various others like seal checker, kronos and branch scheduler etc.
• Be resilient and agile to react to challenging situations and find solutions
• Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
• Overall accountability for equipment care, basic maintenance & logging issues through ARMs swiftly & to a high standard
• Actively engaging with our Fitness Development Managers & the wider fitness manager network
  
  Need to have
• Passion for health, fitness and wellness
• Level 3 fitness qualification or CIMSPA 'Practioner' level equivalent
• Strong leadership qualities
• Experienced delivery of a variety of group training modalities
• Knowledge of rising fitness trends within the industry
• Adaptability in communication and management style to motivate and inspire the team
• A positive, solutions driven mindset in the face of adversity
• A member champion mentality with exceptional interpersonal skills
• Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
• Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
  
  To drive fitness products, consistent standard of class delivery and overall fitness engagement for our members, BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS
  
  Elevation is a part of our core, matching with great company benefits to mention a few:
• 20% discount across all Frasers Group facias
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners get double their salary for the month
• Reward and recognition with our Everlast Gyms monthly champions
• Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
• Opportunity to deliver personal training sessions to supplement your salary