Fleet Administrator

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Fleet Administrator.

The role of fleet administrator is dynamic and essential, ensuring the seamless operation of our fleet services! You'll be at the heart of the action, managing fuel orders, processing new and de-fleeting vehicles, and maintaining an efficient parts storage and supply service. When required you will manage reception services, handle accident management and ensure inbound correspondence is managed. This role is all about maintaining the efficiency and effectiveness of our fleet, and your contributions will be instrumental in this!

What you'll do

Stock and Parts Management:
Take receipt of goods, check paperwork, and manage storage areas.
Contact suppliers to chase outstanding orders and update the Fleet Management database.
Conduct stock checks to ensure accurate inventory management.
Maintain and restock bunkered fuel stocks, manage fuel keys and cards, and monitor fuel levels.
Integrated First Contact Service: Provide a seamless first contact service for fleet users and external suppliers, ensuring effective communication.
Accident Management: Handle tasks such as arranging inspections, valuations, and liaising with insurance providers and legal departments for claims.
Enquiry Processing: Manage enquiries, provide information, and redirect to relevant staff to ensure customer satisfaction.

Administrative Experience: Demonstrable experience in an administrative role, including basic IT skills.
Time Management: Ability to plan, manage time, and prioritise your own workload to meet organisational needs, even under pressure and tight timescales.
Team Collaboration: Ability to work effectively as part of a team to achieve successful outcomes.
Communication and Interpersonal Skills: Strong organisational, administrative, and interpersonal skills with the ability to communicate to a wide range of customers and stakeholders.
Confidentiality: Able to handle sensitive material with confidentiality.
Parts Experience is desirable however full training will be given., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job - and that's where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we'll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you're a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it's a chance to be part of something that really matters.