Fleet Solutions Administrative Assistant

An exciting opportunity has arisen for a driven individual to join the fast paced Fleet Solutions team to assist with general administration duties. The individual will be sorting and opening post on a daily basis and ensuring it is delivered to the correct department within the wider team. They will also be responsible for data input and processing parking/speeding/ad hoc fines from local authorities or the Police.
The Commercial Department is responsible for the generation of non-core income for re-investment into patient care. The two main areas of success are NHS Fleet Solutions and NHS Home Electronics. Both businesses operate in the competitive salary sacrifice marketplace. An office based team consisting of 50 members of staff have responsibility for the delivery of the service.
This role will report directly to the Assistant Commercial Team Manager and is responsible for the administration of both schemes, NHS Fleet Solutions and NHS Home Electronics, on a day to day basis.
NHS Fleet Solutions have in excess of 170 public sector client organisations on a nationwide basis including Northern Ireland, Scotland and Wales. These 170 organisations lease 20,000 cars from NHS Fleet Solutions and result in a turnover of £100m+.
NHS Home Electronics have 25 public sector client organisations with an annual expenditure via Currys/PC World of £7m+., This is a customer service focused role which entails working in a fast-paced environment to deal with customer queries via telephone and email on a daily basis.
The main duties of this role are detailed below -
+ General administration duties relating to the running of a fleet of vehicles via a salary sacrifice scheme.
+ Provide the Police and other agencies with driver details when required in relation to speeding/parking/bus lane offences.
+ Ensuring all safety recalls are processed in a timely manner.
+ Processing of all incoming mail.
+ Scanning and maintaining various records including driving licence details, payment information etc.
+ Assist in the processing of insurance claims.
+ Develop and maintain relationships with key industry personnel, e.g. Vehicle Manufacturers, NHS approved leasing companies, and other key external contacts
+ Assist in the handling of any problems/issues relating to the provision of lease cars and the subsequent delivery, maintenance, insurance and payment of, said vehicles.
+ Excellent communication skills required when dealing with a wide variety of queries from employees, leasing companies, dealers, insurance brokers and managers/budget holders.
+ The post holder is required to liaise with officers of local Authorities and the Police to provide information to allow for the processing of speeding, parking and other fines., Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

This is an exciting opportunity to work in a fast paced team within Northumbria Healthcare NHS Foundation Trust. With over 40,000 vehicles on the road nationwide this role will deal with a number of admin duties relating to these vehicles. In the main, the duties will include sorting mail and processing fines relating tot he vehicles. Please see the job description for the full details of the role.

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
+ Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
+ Support and connection through a variety of Staff Network groups
+ A range of flexible working opportunities
+ Generous annual leave and pension scheme
+ Access to lease car and home electronics scheme (qualifying criteria applies)
+ Opportunities to improve your professional development through our vast training programmes
+ On-site nursery places via salary sacrifice
+ Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people's homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise - a pledge to make a real impact not just in healthcare but on the wider factors that affect people's lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.