Floor Runner

Working as part of the Diner Team, your role is to make sure that our customers have an amazing experience every time. We will give you a platform to connect, grow, have fun, and make an impact. As part of our front of house team, you are on the frontline of the business, providing the Mollie's standard of service to our customers, in many cases, you will be the very first point of contact and as such are pivotal in setting the tone for the outstanding levels of customer service that we deliver.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Innovatively designed by Soho House, Mollie's is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie's was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We've borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there's nothing old-school about Mollie's. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie's has already been named as the 'Best Budget Hotel' in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology. Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new 'budget-luxe' sector in the travel and leisure industry. Mollie's is now looking for a Floor Runner looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector. OUR PEOPLE The Mollies' team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie's and love to work collaboratively as a team to enhance the guest experience at every opportunity. We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business. You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future. Mollie's is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie's.

• Pay Rate £9.50 to £10.50
• 10% Tronc Scheme
• Mollie's Career Pathway programme including Paid qualifications
• Enhanced Company Maternity, Paternity and Adoption leave
• Company sick pay
• Free on-site parking
• Hospitality Rewards (Discounts Platform)
• Complimentary meal every shift
• Unlimited free tea, coffee, and soft drinks every shift
• Discounted food and accommodation
• 24-hour access to our wellness programme
• Discounts on GHD and Cowshed products
• Length of Service Rewards
• Monthly awards scheme
• Up to £500 refer a friend scheme
• Birthday reward