Floor Staff
Sapore Vero
Floor Staff
£28080
Sapore Vero, Norwood New Town, Croydon
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 27 Aug | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 079fff0a521147c691e299fe1d1d2657
Full Job Description
- Prepare restaurant set up for opening
- Set up linens, silverware, and glasses as required on the tables
- Greet and escort guests to their table
- Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments
- Know and understand the special dishes/ drinks and to inform guests about these
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders
- Using POS ordering software diligently
- Check guest ID's where necessary to ensure minimum age requirements for consumption of alcoholic beverages
- Communicate order details and any specific information or issues with the kitchen
- Serve food and drinks orders
- Check dishes and kitchenware for cleanliness and presentation, reporting any problems
- Maintain a tidy floor and bar area
- Clean and polish glassware
- Check and deliver bills, and taking payments
- Clear plates, glasses, and silverware from tables
- Follow all relevant health & safety regulations
- Keep fridges regularly stocked
- Clean and maintenance of appliances as required
- Answer phone calls, taking online orders, and adding bookings on the system
- Coordinate take away orders with the kitchen and providing drivers with correct food
- Always maintain excellent grooming standards
- Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees
- Prepare stock inventory when requested
Creative and passionate about food and customer service - Ability to embrace change
- Attentive and patient
- Strong organisational and multitasking skills
- Thrives under pressure
- Team player
- 2+ years of experience
- Good level of reading, writing, and oral proficiency in English language
- Training in hospitality and/ or health & safety is an advantage
WHAT WE REQUIRE: