Food & Beverage Assistant

As Food & Beverage Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.,

• Greet guests and take their orders in a friendly and professional manner
• Ensure that food and beverage orders are prepared and served promptly
• Upsell food and beverage items to guests as required
• Handle cash, card, and other forms of payment accurately
• Maintain a clean and tidy dining area, including tables, chairs, and floor
• Set up and clear tables for breakfast, lunch, and dinner
• Serve guests in our conference and events areas
• Assist with room service orders as required
• Provide excellent customer service at all times
• Ensure that health and safety regulations are followed at all times
• Attend training sessions and team meetings as required
• Other duties as assigned by the Food and Beverage Manager
Based in Mercure Maidstone Great Danes Hotel, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock. What do we need from you? To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. If you are an individual who thrives in a fast paced environment this is the role for you. No two days are the same, one day you might be supporting with a corporate meeting, the next a baby shower, christmas event or a Wedding! Our Meetings and Events department really is a department with the most variety! At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., Set in 20 acres of parkland in the heart of Kent adjacent to Leeds Castle, this modern hotel offers easy access to Maidstone and 'The Garden of England'

As part of the Aimbridge team, you will have access to a suite of benefits that include
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff meals on Duty.
A day in the life of…