Food & Beverage Breakfast Supervisor

Reporting to the Restaurant Manager or Breakfast Manager, you will be based at the hotel on an hourly basis up to 40 hours per week. These shifts will predominantly cover breakfast and lunch times however you may be required to work in other areas of the hotel Restaurant or Meeting outlets on an ad hoc basis.

You can expect your working day to include the following;

• We're all about the 5service! Take ownership for your team as part of the guest journey, ensuring an immediate heartfelt welcome and maximising to make a memorable guest experience within the hotel.


• To converse with the guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs.


• Training and supervising employees to ensure that they are performing their jobs correctly


• Monitoring employee productivity and prioritising service levels to ensure that goals are being met


• Provision of regular team member feedback inclusive of service requirements, reward, recognition and identifying training needs.


• Driving standards through passion for our brand, the industry and exuding professionalism and pride in your role


• Close liaison with management to cascade company vision and goals.


• Working across all areas and shifts within food and beverage, inclusive of Breakfast, Afternoon Tea, Lunch and Dinner service.


• Overseeing inventory of food and beverage supplies, ordering new items as needed


• Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness and health and safety requirements


• Interviewing, hiring, and training new employees as needed


• Establishing budgets for food, labour costs, and other expenses related to running the business


• Providing customer service by answering questions about menu items or suggesting items based on customer preferences
  
  1. Strong service standards and passion for a memorable guest journey

2. Display strong leadership skills
3. Problem-solving
4. Organisational skills
5. People management and positivity

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.


• An extra days' holiday for your birthday


• Flexible working arrangements


• Pension


• Free meals on duty saving you over £1000 per year


• Hotel, F&B, Spa Treatment Discounts and Sales Incentives


• Gratuities split equally across all departments - we are one team!


• Discounted Local Parking Facilities


• A link to our extensive employee benefit portal with discounts over hundreds of retailers