Food and Beverage Operations Manager - The Municipal Hotel & Spa MGallery

As Food & Beverage Operations Manager, you will effectively lead and manage the Food & Beverage front of house department to an optimum level. Working closely with Operational Teams, Executive Chef and General Manager you will be committed to maintaining all targets financial and operational, with the emphasis on operational excellence, forward planning, organization, leading from the front. You will ensure the highest quality of customer service in all areas. You will proactively drive HR, Cost Control, Sustainability and Health & Safety initiatives throughout the department and hotel., Other duties include;

• Ensure service standards and guest satisfaction are at the highest levels through training, mentoring, monitoring, feedback and setting expectations. Orchestrate a timeless memory and ensure our guests are delighted with our service.
• To be fully aware of all H&S, legal compliance and procedural control requirements
• Strategically maximise sales and identify upselling opportunities across all Food and Beverage outlets within the hotel.
• Duty Management
• To work positively and collaboratively with all departments, brand and Heartists .
  
  A hotel food and beverage background with at least 3 years of managerial experience in a quality establishment.
Passion for interacting with people, with the ability to communicate fluently, direct team members and maximise productivity within our full-service hotel. An established record of strategic thinking, operational excellence and strong product knowledge. Excelling in planning, knowledge sharing and being fully communicative with your team and other departments.

We opened the first 5
• Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
MGallery - Boutique hotels with one-of-a-kind designs (accor.com)

When you become one of our Heartists , you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program is the benefits programme dedicated to Accor Heartists . It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day's holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What's not to love?